
Timeline
About me
Governance, Quality & Risk Manager
Education

St peters rc high school & sixth form college gloucestershire
1984 - 199111 GCSEs3 A Levels

The manchester metropolitan university
1992 - 1995Ba hons health studies health/health care administration/management
Experience

Camden and islington community services nhs trust
Jul 1996 - Feb 1998Training and development administratorCamden and Islington Community Services NHS Trust focused on provision of integrated health services within the community. Also provided training services to the Whittington Hospital.Ensured daily smooth operation of training department to agreed quality standardsOrganisation of annual programme of trainingEffectively marketed training provision to Whittington Hospital; income generationDesigned and produced marketing information; standardised materials to agreed quality standardsEvaluation of training and production of reportsImplemented and maintained record systemsRe-designed and delivered monthly staff inductionMonitoring of budget/finances for the departmentKey IT trainer Show less

Camden primary care trust
Mar 1998 - Mar 2011Camden Primary Care Trust (PCT) was a statutory NHS body responsible for delivering integrated community health services to the local population. Camden PCT commissioned health services, invested in primary and community care and also directly provided a range of services, integrating primary and community services as well as health and social care provision.Camden PCT also provided a number of shared services to Islington PCT and Camden andIslington NHS Foundation Trust (previously Camden and Islington Mental Health and Social Care Trust).SME lead on risk management for Camden PCT, Islington PCT and Camden andIslington NHS Foundation Trust; developing and implementing robust risk management systems and processes to support a culture of proactive and integrated risk assessment, management and learning across the Trusts.Provided advice, guidance and support to executives, managers and staff, developing strategies and policies and managing contracts for provision of relevant services. Show less
Risk and Facilities Manager
Mar 2002 - Mar 2011Business and Health and Safety Manager
Mar 1998 - Feb 2002

Nhs north central london
Apr 2011 - Mar 2013Risk managerNHS North Central London (NCL) was the two year NHS management cluster arrangement preceding the formation of commissioning support units and clinical commissioning groups.NCL consisted of Barnet, Camden, Enfield, Haringey and Islington Primary Care Trusts (PCTs) and was responsible for supporting transition within the NHS.SME lead on risk management within an integrated governance model.Advised and worked with executives, senior managers and staff to ensure safe management of risk was central to all activities.Lead on unifying a consistent and embedded risk management methodology across the 5 PCTs - managed and harmonised approach - including Risk Register, Assurance Framework, health and safety, incident management, legal, claims, audit and all supporting policies and procedures.Managed and reported on above areas, ensuring engagement with senior management, Board and external stakeholders - highlighting key trends.Key member of integrated governance groups within operating framework. Show less

Nhs nel commissioning support unit
Apr 2013 - Jun 2017Risk managerNEL CSU provides expert support to clinical commissioners and NHS organisations to deliver improved health services. A trusted advisor, NEL supports clinical commissioning groups, acute and mental health trusts, GPs, prisons, NHS England and local authorities to focus expertise and leadership to secure the best patient outcomes.Integrated governance and risk management SME lead; ensuring risk management central to CSU activity.Risk Register and Assurance Framework management; providing leadership, support and guidance.Incident management lead; online reporting, investigation, report writing, root cause and trend analysis, action planning and lessons learned, ensuring scrutiny within organisation and external stakeholders.Staff training in risk management, assessment and incidents, embedding a learning culture.Ensured risk and governance activities compliant with policies, guidance and frameworks.Lead on risk, incident, health and safety policies, procedures and guidance.Health and safety, complaints, claims and legal lead.Business continuity and emergency planning lead, proactively working with stakeholders, investigation, action and learning by stakeholders.Estates lead, ensuring risks proactively managed, statutory compliance.Established estates and facilities service provision to challenge, supplement and improve external provision; ensuring delivered to high standards, customer service focus.Understanding of critical risk factors driving project success and business planning.Clinical governance lead, ensuring risks proactively managed, monitored and reported.Budget management and procurement - capital, legal, governance, facilities, health and safety.Recruitment and training of staff, agreeing objectives, target setting and appraisal.Key member of integrated governance groups within operating framework; Risk, Clinical, Information Governance, Human Resources, Finance, Audit and Estates and Facilities. Show less

Royal free london nhs foundation trust
Oct 2017 - nowDeputy head of quality governanceThe Royal Free trust delivers world class healthcare to patients at Barnet, Chase Farm and Royal Free Hospital, including world class clinical expertise in liver and kidney transplants, breast and plastic surgery, treating myeloma and neuroendocrine tumours and providing a high-level isolation unit for treatment of infectious diseases.Risk, governance, audit and compliance lead; delivering quality with an integrated approach, including clinical effectiveness and audit.Developing, implementing and monitoring effective systems, ensuring robust, best practice and reducing variation.Driving improvement in clinical effectiveness, clinical audit and quality standards; promoting a continuous improvement culture.Development and implementation of clinical audit, including participation in national audits (NCAPOP and Quality Account) and national confidential enquiries (NCEPOD), monitoring NICE guidance adherence, to bring about delivery of care improvements.Ensuring processes are robust, contemporary and withstand external scrutiny, in accordance with CQC.Identifying assurance gaps affecting achievement of CQC standards; ensuring action plans developed and delivered on time.Oversight of incident process, investigation, PSIRF, Datix and Risk Register.Interpreting national healthcare policy/legislation; ensuring Trust quality and clinical governance policies are robust and reflect national initiatives, legislation and prioritiesEnsuring effective information systems for dissemination of NICE guidance, assurance of compliance, alerts and action plans.Production and presentation of reports, analysis and identification of key trends, actions and learning; triangulating information and data from clinical governance activity.Reporting to Trust and external stakeholders on outcomes, improvements and recommendations. Show less
Licenses & Certifications

Nvq assessor d32 & d33
City & guilds north middlesex assessment centre
Fire engineering solutions
Connaught - ifseOct 2008
Fire risk assessment and fire emergency plans
Connaught - ifseOct 2008
Fire safety in the workplace
Connaught - ifseOct 2008
Fire safety technician
Connaught - ifseOct 2008
Fire training and management
Connaught - ifseOct 2008
Root cause analysis
National patient safety agencyJan 2004
Level 3 first aid at work
First and foremost training ltdFeb 2015.webp)
Nebosh level 3 certificate occupational health and safety
Chss ltd (compliance health and safety solutions ltd)Jul 2004
Recommendations

Andréia henzel
DVM, MSc, PhD VirologistGreater Ribeirão Preto
Vytenė p.
Senior Planogram Manager at KIKA GROUP, UABKaunas, Kaunas, Lithuania
Ahmed mostafa
House officer | Medical researcherCairo, Egypt
Susheel kumar kamal
Ex-Knorr-Bremse AGWest Delhi, Delhi, India
Chayma hanini
licenciée de l'Institut Supérieur de Gestion de Bizerte diplôme en comptabilitéBizerte, Tunisia
Meital geller
Program manager | Biologist Looking to push my surroundings to its bestIsrael
Niklas knoerchen
Information Technology Security EngineerGermany
张军颖
Procter & Gamble - IT Section managerDongcheng District, Beijing, China
Paz villarroel hernández
PsicoanalistaArica and Parinacota Region, Chile
Jenna pioli dykzeul, ms, sphr
Client Success Executive | Benefit Strategist | Talent Management | Culture Change | Passion for Peo...Tracy, California, United States
Christiane martins ferreira
Consultora em Contabilidade e Recursos HumanosRio de Janeiro, Rio de Janeiro, Brazil
Yashaswi muralidhara
Software Engineer at ASM Technologies LtdBengaluru, Karnataka, India
Sheik sarbudeen
BMS Operating and technician at Serco middle east. DUBAI AIRPORT DXBUnited Arab Emirates
Srinidhi nagesh
Senior Market Development Executive at Happiest Minds Technologies| ex Uber | ex Excel Intelligence ...Bengaluru, Karnataka, India
Putri kharisma alam
Graphic Designer, Branding Specialist & Freelance ModelSemarang, Central Java, Indonesia
Logan hague, pmp
Lead IT Project Manager (PM III) at Kaiser PermanentePowder Springs, Georgia, United States
Nicole rogers
Greater Sydney Area
Lars magne valen
MC senioringeniør EIT for AibelHaugesund, Rogaland, Norway
Jamie bingham
Project Engineering Manager BAE SystemsChristchurch, England, United Kingdom
Ann bendix
HR engagement manager hos RedmarkAalborg, North Denmark Region, Denmark
...