Experience

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  Freescale semiconductor

  Jul 2005 - Jun 2010

  Design engineer (analog and mixed signal)

  R&D in Wireless and Automotive chip design , specifically,Analog and Mixed signal design , verification and layoutDesign of Phased Locked Loop and high speed dividersSpearheaded the design, implementation, and validation of the first automotive chip in 45nm technology, driving innovation in semiconductor design.🔹 Led cross-functional collaboration with internal & external design teams to define product specifications, optimize design methodologies, and enhance debugging strategies, ensuring seamless delivery.🔹 Partnered with sales & engineering teams to showcase product capabilities, influencing customer adoption.🔹 Successfully led the design rollout of 10+ consumer application products (2005-2010).🔹 Recipient of the Director’s Distinguished Contribution Award for two consecutive wireless product design projects (2006-2008).🔹 Achieved >$100K in cost savings through design optimizations, while defining quality metrics & automating workflows across 18+ projects. Show less

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  Altisource

  Apr 2011 - Jun 2011

  Summer intern

  Real Estate AnalyticsStreamlined internal workflow by defining key processes & KPIs post spin off from Ocwen Financials• Identified evaluation metrics & developed Excel Scorecards for measuring performance of Mortgage attorneys• Achieved 30% process time reduction for housing mortgage foreclosures; used primary research to identify the bottlenecks causing delays in processes; defined the internal foreclosure process flow for 3 states of US

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  Zs associates

  May 2012 - Nov 2013

  Business operations consultant

  Led teams for two U.S. Pharma clients on Digital Marketing, Sales Force Strategy, and Business Process Optimization projects.Multichannel Pharmaceutical Marketing ( Digital Marketing) • Executed digital marketing campaigns for both physician and consumer segments across a 12-brand portfolio.• Provided strategic insights for digital promotions, including Paid Search, Organic Search, Web-based services, direct mail, email, and mobile campaigns, leveraging data from UNICA, Omniture, Google Analytics, and 8+ data vendors.• Developed regression-based ROI models to measure digital channel effectiveness and penetration rates.• Designed customer-centric strategies, identifying channel synergies, customer preferences, and digital sales pathways to optimize engagement.• Strategized, executed, and measured the impact of digital sales models, evaluating pilot campaigns through test-control methodology.• Led Business Process Optimization for digital marketing operations, achieving a 50% reduction in process time.• Mapped multichannel As-Is processes, developed To-Be processes, and conducted gap analysis in vendor management to streamline operations.Sales Force Analytics• Developed a market operations strategy for a new product launch, creating sales force sizing models using promotional response curves for key physician segments.• Recommended an optimized product portfolio (product bag) for sales reps through cluster analysis.• Quantified the impact of sales force restructuring across people, products, and processes, estimating financial budgets for risk mitigation. Show less

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  Novartis

  Dec 2013 - Jan 2017

  Team leader, business analytics

  Led Marketing & Customer Analytics teams for developing data-driven commercial strategies, patient-level analytics, and brand launch initiatives for multi-billion-dollar pharmaceutical brands. Proven track record in translating complex data into actionable business insights, influencing executive decision-making, and driving revenue growth through data-driven marketing strategies.Role 1. Team Leader - Oncology Brand Analytics ( August 2015 - January 2017) Role 2: Team Leader - GenMed Brand Analytics ( December 2013 - July 2015) Select projects: • Led the development of a strategic roadmap for the Oncology Business Unit, organizing leadership plenary discussions and breakout sessions. Analyzed key strategic and operational initiatives, identifying organizational barriers and prioritizing investment areas with mitigation plans.• Spearheaded Voice of Customer (VoC) initiatives, driving service quality and operational excellence for NBS; achieved a 27% increase in overall Customer Satisfaction Scores and a 20% boost in Net Promoter Scores within three quarters.• Led the Associate Engagement Vertical, conducting focus group discussions with HR to establish recognition & rewards (R&R) processes and represent employee voices in organizational decisions.Marketing Analytics & Business Insights• Designed physician segmentation and targeting models based on sales potential, driving optimized promotional strategies.• Developed Go-to-Market Strategy for two launch brands (projected >$10B in global sales), leveraging patient-level Big Data for consumer lifecycle mapping.• Devised a Distribution Channel Transformation strategy, increasing customer buying propensity for first-line products and reducing patient switch rates by 12% in two quarters.• Led Quarterly Business Deep Dives, identifying key sales drivers and addressing gaps in marketing and sales strategy. Show less

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  Amazon

  Jan 2017 - now

  Lead development of scalable, high-performance data infrastructure for Amazon Transportation. The role encompasses 1) Collaborating with WW supply chain, finance, Tech and Product teams to align platform and data science strategies with organization goals 2) Fostering partnerships across WW teams and funding partners 3) Lead multi-geography teams of data, BI engineers and managers to build resilient, efficient, and cost-effective data solutions. Select projects include:Global DEA (Delivery Estimate Accuracy), • Global Technical Ownership – Led standardization & modernization of Delivery Estimate Accuracy (DEA) datasets, dashboards, data pipelines, and BI logic across Amazon’s worldwide fulfillment network (NA/EU/JP, 450+ teams as consumers).• Data Pipeline Optimization /Observability: Ensured high-performance for 150+ ETL pipelines with a strictly defined 7 AM SLA, maintaining data quality, stakeholder alignment, and operational excellence. Led development of data observability module for pipeline tracking and issue resolution via 24X7 on-call.• Defect Attribution & Root Cause Analysis – Designed and implemented First Mile (FM) , Middle Mile ( MM) and Last Mile (LM) Defect Attribution buckets enabling D-1 defect tracking during package pickup and delivery and improving logistics efficiency empowering leadership with actionable data-driven insights for logistics and fulfillment.Supply Chain Defect Attribution• Supply Chain Data Science: Collaborated with partner teams to strategize First Pass Yield (FPY) methodology to enhance defect attribution and recovery tracking across Amazon’s supply chain. • Scalable Data Architecture – Developed CI/CD-enabled, federated platforms to allow data scientists & BIEs to deploy models seamlessly, avoiding monolithic architectures and enhancing cross-team collaboration. Show less Unified Data Strategy Development for Transportation Finance Systmes ( TFS) • Collaborated with TFS Tech and Product teams to build requirements, joint roadmaps for 7 financial functions.• Spearheaded the development of a unified data strategy for Transportation Financial Systems (TFS), enabling seamless ingestion, enrichment, and vending of financial data.•Led Data Pipeline Simplification across 6 TFS platforms (NA/EU/JP), eliminating redundant components, reducing data drops, and saving $60K annually in infrastructure costs.• Designed & deployed AWS S3 Sniffer, event-based ingestion system, reducing data hops, improving data availability by 40%, and ensuring a 7 AM SLA for key datasets.• Established Premium datasets (Payments, Sherlock, TAS, PACT), streamlining vendor payments & cost allocation with 100% customer adoption.•Built D-1 Month End Closure dashboards & monitoring systems, enabling automated job tracking and proactive issue resolution. Improved NA MEC success from 26% to 90% and achieving a consistent 100% timely success rate in EU • Developed AWS-Global to AWS-China data pipelines, enabling financial data ingestion for China while overcoming cross-partition AWS access challenges.• Engineered SOX compliant Amtran NA dashboard, automating quarterly financial closures, eliminating manual efforts & improving accounting transparency and governance.• Built and scaled the Data Engineering team, hiring, mentoring, and developing engineers to deliver high-impact data solutions.• Established best practices for data governance, operational excellence, and automation, fostering a culture of ownership and accountability. Show less Leverage data science, predictive modeling, and cross-functional analytics to optimize last-mile delivery, reduce defects, and enhance customer & seller experience for Amazon India transportation network. By identifying supply chain inefficiencies and delivery hotspots, I drove strategic initiatives that improved delivery success rates and reduced operational bottlenecks directly impacting cost efficiencies, network visibility and concessions.• FDDS improvement: Led conceptualization and implementation of “First Day Delivery Success” improvement program in collaboration with LM ACES and ground Ops leading to +250bps YoY improvement. Institutionalized defect metrics (Late night scans, early morning deliveries, FDDS bridges, misses due to late arrivals). Framework extended to 4 external 3P carriers for FDDS improvement with +150 bps impact QoQ • Scan Compliance: Interfaced closely with ground Ops to reduce bad scans (scans > 300m from customer location), bulk scans (>10 scans in 10 min) & invalid scans marked by DAs in network. Improved root causing of defect with direct business impact on customer contacts (~20% reduction), manual processing of refunds (~5% reduction) • Repeat defect Rate (RDR): On-boarded IN on WW RDR platform to identify & reduce repeated delivery failures for customers. Collaborated with LM ACES to run FQA pilot for collecting additional address attributes and delivery hints at address level for resolution. • Late arrivals at Stations: Led development of ‘late arrivals at stations’ bridge to identify Transportation failure point causing late arrival of vehicles at stations. Established processes and controls with Linehaul vendors for defect closure.• AWS Cloud Migration: IN SPOC for Oracle to AWS Cloud migration. Successfully managed baselining & migration of ~22K queries, 250+ tables across 8 IN teams leading to Oracle Licensing cost savings. Show less

  • Senior Manager Data Engineering

    Apr 2022 - now

  • Manager Data Engineering

    Nov 2019 - Mar 2022

  • Manager, Program Management

    Jan 2017 - Nov 2019