
Timeline
About me
Branch Service and Operation Manager
Education

Holy hearts educational academy raipur
-
Disha college of science&commerece ram nagar
2013 - 2015Bachelor of commerce - bcom.webp)
Kirloskar institute of advanced management studies (kiams)
2016 - 2018Pgdm marketing
Experience

Tata communications
May 2017 - Aug 2017Intern
Oyo
Mar 2018 - Apr 2019Demand manager-Responsible to build and sustain Corporate/Travel agent base for distribution expansion for the region-Maintain monthly sales tracker, plan and execute market site visits as agreed with region-Individually responsible to contribute towards meeting the assigned targets-Building new avenues for growth and sustaining the existing ones-Drive Bookings aggressively and ensure achievement of targets month on month by hunting new accounts with in the specified region through cold calling, Emailing or even Walk-ins and ultimately farming those accounts to their potential.-Signing up Corporates/Travel agents across the region into the affiliate program-Suggest and inculcate loyalty/incentive programs & marketing activities in the region in order to ensure revenue growth-Demand forecasting and analysis, drive sales statically keeping in view of competitive analysis-Responsible for ensuring timely collections from partners in coordination with finance Show less

Esaf bank
May 2019 - Jul 2021Branch operations managerCurrently Working in ESAF Bank as Senior Officer Operations , wherein my Key Responsibility Area's are:- Daily Branch Operations- Team Handling- Operational Excellence- Customer Service- Conflict Solving- Customer acquisition

Dcb bank
Aug 2021 - nowBranch service & operations managerResponsible for handling day to day operations within the branchAML-KYC-Complaince Response with in TATEnsure accurate, timely and error free operational processing of customer needs/requestsEnsure regulatory and procedural complianceEmphasis on cost, control and complianceMonitoring cash and non-cash transactions in branchVault/Key custodianCustomer service and timely complaint resolutions
Licenses & Certifications

Jaiib
IibfDec 2020
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