Experience

• 

  Subway

  Apr 2017 - Aug 2019

  Manager

  • Build customer relations and provide an excellent customer experience; handled customer complaints• Managed a team of 4-6 people daily by means of delegating tasks, overseeing productivity and ensuring goals are met• Trained 10-15 employees and demonstrated how to effectively and efficiently complete everyday tasks

• 

  Texas roadhouse

  Oct 2019 - Mar 2021

  Waitress

  • Greeted 150-300 customers per night with a friendly welcome and sat tables to ensure a wonderful guest experience• Took reservations over the phone and rolled silverware to maintain smooth operations• Interacted with customers and developed relationships to enhance guest experience, gained regular customers

• 

  Flipdaddy's

  Apr 2021 - Sept 2021

  Waitress

  • Assist guests regarding food and beverage menu items in an informative and helpful way• Actively participate in training and development programs and maximize opportunities for self-development• Commitment to delivering high levels of customer service

• 

  Transportation active safety institute

  Oct 2021 - May 2023

  Research assistant

  • Researched and developed vehicle active safety test procedures and methods.• Developed test equipment for new vehicle active safety features.• Researched object detection for pedestrian, e-scooter, and bicyclist autonomous emergency braking systems.

• 

  Heritage place

  Jan 2022 - Jun 2022

  Technology teacher

  • Custom designed training, planned on-site implementation assistance, focused on measuring the training impact and influenced the necessary systematic changes for older adults.• Actively participated in training and development programs and maximized opportunities for self-development.• Helped individuals develop life skills improve knowledge and enhance technological skills.

• 

  Harrison county hospital

  Sept 2023 - Jul 2024

  Desktop administrator
• 

  Wabash valley power alliance

  Jul 2024 - now

  Network engineer