Deep Enrich
Francesca cocco assoc cipd
804 followersTimeline
About me
People and Culture Officer
Education
Universit�� degli studi di cagliari
2012 - 2016Laurea triennale in scienze e tecnologie farmaceutiche natural sciences 104/110
Experience
Oddono's gelati italiani
May 2016 - Apr 2018Supervisor
Sept 2016 - Apr 2018Sale assistant
May 2016 - Sept 2016
Mandarin oriental hotel group
May 2018 - Oct 2021Guest Experience Agent
Jul 2019 - Oct 2021Commis De Rang, Rosebery Lounge
May 2018 - Jun 2019
London marriott hotel park lane
Oct 2021 - Nov 2022Hr and training coordinatorHyatt
Nov 2022 - Nov 2023Hr officer.webp)
The red carnation hotel collection (red carnation hotels)
Nov 2023 - nowPeople and culture officer
Licenses & Certifications
- View certificate
Executive presence on video conference calls
LinkedinMar 2021
- View certificate
Strategic human resources
LinkedinMar 2021 - View certificate
Human resources: strategic workforce planning
LinkedinMar 2021 - View certificate
The secrets to success at work
LinkedinMar 2021 - View certificate
Learning outlook desktop (office 365/microsoft 365)
LinkedinMar 2021 - View certificate
Conflict resolution foundations
LinkedinFeb 2021 - View certificate
Develop, motivate, and retain employees
LinkedinMar 2021 - View certificate
Coaching and developing employees
LinkedinMar 2021 - View certificate
How to project vocal confidence
LinkedinMar 2021 
Mental health first aid
Mhfa england®May 2024- View certificate
Dream teams: working together without falling apart (blinkist summary)
LinkedinFeb 2021 - View certificate
Performing under pressure
LinkedinFeb 2021 
Foundation certificate in people practice
Cipd qualificationsFeb 2024- View certificate
Communicating with confidence
LinkedinFeb 2021 - View certificate
Delivering employee feedback
LinkedinMar 2021 - View certificate
Communicating to drive people to take action
LinkedinMar 2021 - View certificate
Human resources: understanding hr systems features and benefits
LinkedinMar 2021 - View certificate
The human resources hero
LinkedinMar 2021 - View certificate
Powerpoint essential training (office 365/microsoft 365)
LinkedinFeb 2021 - View certificate
Delivering bad news to a customer
LinkedinFeb 2021 - View certificate
Time management tips
LinkedinMar 2021 - View certificate
Outlook: efficient email management
LinkedinMar 2021 - View certificate
Getting things done
LinkedinFeb 2021 - View certificate
Building a coaching culture: improving performance through timely feedback
LinkedinMar 2021 - View certificate
Building rapport with customers
LinkedinFeb 2021 - View certificate
Speaking confidently and effectively
LinkedinFeb 2021 - View certificate
Outlook essential training (office 365/microsoft 365)
LinkedinFeb 2021 - View certificate
Human resources: leadership and strategic impact
LinkedinMar 2021 - View certificate
Own your voice: improve presentations and executive presence
LinkedinMar 2021 - View certificate
Building self-confidence
LinkedinJun 2020 - View certificate
Developing your team members
LinkedinMar 2021 - View certificate
Phone-based customer service
LinkedinFeb 2021 - View certificate
Writing with proper punctuation
LinkedinFeb 2021 - View certificate
Coaching skills for leaders and managers
LinkedinMar 2021 - View certificate
Creating a positive customer experience
LinkedinFeb 2021 - View certificate
Creating positive conversations with challenging customers
LinkedinMay 2020 - View certificate
Improving your listening skills
LinkedinJun 2020 - View certificate
Leading with emotional intelligence
LinkedinFeb 2021
Languages
- itItaliano
- inInglese
- spSpagnolo
- frFrancese
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