Experience

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  Eastern idaho regional medical center

  May 2012 - Apr 2014

  Assistant administrator & project manager

  • Main responsibilities included leading operations and growth under the Chief Operating Officer of a 200-bed acute care facility. Acted as project manager on department restructures, construction projects, and staffing standards and expansion projects.

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  Tyrone hospital

  Aug 2014 - Jun 2016

  Assistant administrator & project manager

  • Responsible for day-to-day operations, managing and facilitating planning and business development activities, partnering with providers to strategically advance operations through revenue and service line growth, leading financial and clinical operations improvement for multiple departments• Quality improvement program manager for Pennsylvania’s 13 Critical Access Hospitals

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  University orthopedics center

  Jan 2015 - Dec 2015

  Clinic operations manager, orthopedics

  • Interim operations manager, overseeing day to day aspects of an orthopedic clinic. Responsible for monitoring and improving organization Key Performance Indicators, clinic expansion and HR changes

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  Dignity health

  Jun 2016 - Jun 2020

  • Greater Sacramento Service Area - 6 Hospitals In partnership with Hospital COO’s oversaw hospital-wide clinical and non-clinical operations• Developed and implemented strategic initiatives to improve efficiency, patient outcomes, financial stability• Utilized data analytics and performance metrics to drive informed decision-making and continuous improvement• Led and mentored hospital department heads to foster a culture of collaboration, accountability and innovation• Ensured compliance with healthcare regulations, accreditation standards and hospital policies• Drove quality improvement initiatives to enhance patient safety, satisfaction and care delivery• Collaborated with executive leadership team to align operational goals with the hospitals mission & vision• Strengthen relationships with physicians, staff, and external stakeholders to support hospital growth• Implemented and monitored emergency preparedness and crisis management strategies• Regional ED call coverage revamp, Regional Orthopedic Service Line Creation• KPI’s included Length of Stay, Operating Room ToT, Hospital Throughput KPI’s, Quality Improvemento Length of stay initiative that achieved $8M and $17M over two fiscal yearso Community Health ED v. FQHC Utilization project for low acuity, primary care patients visiting Dignity’s emergency departments resulting in $800k savings Show less

  • System Manager, Hospital Operations Optimization

    Jun 2017 - Jun 2020

  • Administrative Fellow, Finance

    Jun 2016 - Jun 2017
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  Commonspirit health

  Jun 2020 - now

  System director, operations and strategy transformation

  National Acute and Ambulatory Leader for operations efficiency, change management, improvement, optimization, transformation, growth, business development and strategy across 24 states, 140 hospitals, 30 Medical Groups, 6,000+ physicians and 1,100+ clinic locations. Focus areas and KPI’s included:• Primary Care, Medical and Surgical Specialties• Operations, throughput improvement, workflow optimization and standard work• Service Line and Ambulatory business development, growth and strategy• Medical group organization, top of license task management and standardization • Access and Call Centers – improve access via template and scheduling optimization • Lean Leadership Operational Training program for staff, Supervisors, Managers and Directors• Optimizing Clinical Care Delivery Provider Collaboration Program for burnout reduction• Staffing planning and balancing via benchmarking and takt time staffing calculator• Real estate, space planning/utilization, and building design • Expense and inventory supply chain management. Business case and pro-forma creation.• Kaizen and rapid improvement event facilitation • Quality and Patient Experience improvement and optimization Show less