Experience

• 

  Girteka logistics

  Nov 2014 - Mar 2017

  Grow business in fresh food and retail industry, establish long-term contracts and coordinate quality transport services. Additional focus on debts, loss management and prevention inside the team. Active search of new clients in Europe, establishment of client portfolio in different industries.

  • Senior Sales Representative

    Apr 2016 - Mar 2017

  • Sales Representative

    Nov 2014 - Mar 2016
• 

  Ruptela

  Mar 2017 - Sept 2021

  Managing full cycle of CRM system (Salesforce Sales Cloud) implementation and integration with ERP: definition of project scope, goals and objectives, analysis and refinement of business requirements, defining product vision, managing scope, timeline and budget. Ensuring successful product delivery and smooth organizational transition. Conducting data migration, user training and post go-live support. Establish and manage Existing Account Managers team; create and implement processes of cooperation with other sales units; manage team's workload; set, track and analyze KPIs ensuring quality of commercial services provided; support team in reaching financial goals. Take care of daily commercial needs, upsell, manage commercial projects, maintain and grow business with partners in Europe, Asia and LATAM.

  • Business Process Specialist / CRM Product Owner

    Nov 2019 - Sept 2021

  • Team Lead

    Jan 2019 - Nov 2019

  • Existing Accounts Representative

    Mar 2017 - Nov 2019
• 

  Classtrucks - largest european transport asset management

  Sept 2021 - Jan 2024

  Senior process analyst / product owner

  SAP (SD, VMS), Salesforce (Sales Cloud):Product vision definition, refinement and feature design, including interfaces with other internal systems. Documentation of requirements, management of priorities and product delivery in Scaled Agile method. Conducting continuous product refinement and feedback gathering with stakeholders to ensure successful product delivery in accordance to business goals and strategy. Consulting business on process optimization and transformation.

• 

  Girteka group

  Jan 2024 - Aug 2024

  Business process manager

  Sales process and operations analysis, support of organizational changes, operations performance measurement, process improvements and internal project management

• 

  Telia

  Aug 2024 - now

  Product owner (e-commerce)