XINYI HOU

Experience

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  IBM

  Jul 2015 - Sept 2015

  Intern Remuneration Data Clerk

  • Studied annual retirees’ remuneration statements of NASDAQ/NYSE listed companies, and analyzed their remuneration systems, strategies and management frameworks• Assisted remuneration analysts in collating and processing data and calculated their yearly cost

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  SIIC Shanghai International Trade (Group) CO, LTD

  Jun 2018 - Aug 2018

  Trading Specialist

  • Went over thirty contracts of three types of international trade (FOB, CTR, CIF) and checked statistics • Communicated with global suppliers and followed up process of Nickel Ore importation including application of L/C, insurance, quality inspection and price adjustment • Summarized cost and revenue of contracts and submitted reports to finance department and created a calculation model by Excel which is widely accepted and used

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  Sinica Education

  Mar 2019 - Jun 2022

  Senior Program Manager

  1 Program Managing: 1) Educational program management - contributed in brainstorming of designing new educational programs, analyzed pros and cons of each service on a practical basis - Managed US high school&college programs, UK high school&college programs and Canadian high school programs of over 200 hundreds students at the same time 2) Team development - Took over projects from sales team and determined breakdowns and assigning tasks to appropriate team members - Directed recruitment/training/staff development initiatives to maximize productivity of teaching&supervising teams - Balanced workload among team members and maintained comfortable relationships within team 3) Business development - Cultivated and help co-workers to cultivated strong relationship with students and parents to drive business developments - Managed operational cost and part-time co-workers' cost by setting policies and promoting policies' implementation - Participated in program selling by presiding over the meetings with customers introducing program services and making personalized plans2 Risk controlling and customer complaint handling - Built risk-control framework and categorize risks&customer demands - Identified potential risks and assigning appropriate team members to solve and prevent risks from happening - conducted meeting within team and with third-party partner or customers to design comprehensive action plans and successfully solved 98% of complaints.3 Consulting: - Met over 500 students and developed personalized strategies for different types of students - Gave suggestions on course selecting, college application, and grades improvement for over three years 4 Curriculum Designing&Tutoring: - Designed STEM curriculum including statistics, physics, chemistry and calculus. - Capable of teaching all high-school STEM subjects Show less

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  InGenius Prep

  Jul 2022 - now

  Enrollment Counselor