Experience

• 

  Cineplex

  Oct 2013 - Aug 2015

  Cast member

  + Prepared quality concession products while adhering to food safety practices + Promptly and emphatically handled guest concerns and complaints+ Accurately completed transactions in a fast-paced customer service environment

• 

  Davidstea

  Oct 2015 - Apr 2019

  Sales associate

  + Increase store traffic and meet sales goals by providing effective customer service+ Answer questions with up-to-date knowledge of sales and store promotions+ Perform regular merchandise changes, ensuring consistency with plans and store aesthetic+ Attend local events to demonstrate products and provide tea samples

• 

  Alpha phi international fraternity

  Nov 2015 - Oct 2017

  + Develop email and newsletter communications to encourage ongoing alumnae involvement+ Plan events for local Alpha Phi alumnae to increase local networking initiatives+ Collected information regarding meal selection and allergies for the annual Red Dress Gala, a charity event in support of women's heart health + Communicate with local organizations to coordinate volunteer opportunities for 70+ women+ Scheduled appropriate number of volunteers for selected dates

  • Director of Parent and Alumnae Relations

    Nov 2016 - Oct 2017

  • Director Of Volunteering

    Nov 2015 - Oct 2016
• 

  Aupairworld

  Jun 2018 - Aug 2018

  Au pair

  + Care for two children, ages 5 and 8 + Promote language development skills through reading and storytelling + Communicate with parents about daily activities and behaviours+ Engage with children individually to meet their physical and emotional needs

• 

  Career education council

  Nov 2018 - Apr 2019

  Event specialist

  + Assist CEC team with all aspects of event coordination and marketing+ Use a variety of platforms to recruit exhibitors, sponsors and attendees+ Aid in logistics planning such as venue layout, registration materials, feedback forms and food/beverage details+ Update critical paths for events, tracking all details and results+ Take pictures and capture video for use in event promotion/outreach and future communications

• 

  Conestoga college

  Nov 2018 - Nov 2018

  Special event assistant

  + Greet and direct prospective students and their guests Conestoga marketing events+ Provide general information about Conestoga's programs and services+ Support with event set up and tear down+ Identify issues and problem solve where possible and communicate issues with the Event and Tour Coordinators

• 

  Steam whistle brewing

  Apr 2019 - Jan 2020

  Retail and promotions staff

  + Perform half-hourly tours of the facility to patrons+ Confidently and professionally promote Steam Whistle and its product during offsite promotions and tasting sessions+ Assist with the fulfilment of promotional programming+ Maintain a clean and functioning retail store and tour route for guests

• 

  Loma marketing agency

  Jan 2020 - now

  + Support strategic design and development of registration systems for various clients, including user experience & design, onsite management and event execution+ Ongoing and timely management of registration support hotlines, including phone and email

  • Senior Event Manager

    May 2023 - now

  • Event Manager

    Sept 2021 - May 2023

  • Event Coordinator

    Mar 2021 - Sept 2021

  • Registration and Hospitality Coordinator

    Jan 2020 - Mar 2021