Experience

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  Ibl together, mauritius

  Jan 1992 - Jan 2000

  Senior service technician

  Installed, calibrated, and serviced various electrical, electronics, and electro-mechanical equipment. Carried out electrical works.- Repaired modules at component level or replaced modules when beyond repair, keeping records of all repairs and associated spare parts used, minimizing costs of repairs, and maintaining company’s assets in good order.- Consulted on preventive maintenance, informing clients of required upgrades and improving equipment performance. - Advised clients on optimum working environment for operation of equipment, generating business for cooling equipment.- Completed technical education in France, South Africa, and Italy, increasing trust with customers by taking supplier’s factory training.- Handled demanding clients and managed work in stressful environments, maintaining credibility with customers and performing productively under difficult situations to keep businesses running.- Worked with HVAC, telecommunications, power electronics, security systems, computer systems, and automation systems, offering one-stop supplier and streamlining customer’s ability to find solutions to emergencies. Show less

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  Ireland blyth limited

  Jan 2001 - Jan 2009

  Supervisor

  Supervised team of electricians, including UPS and HVAC technicians that installed and commissioned MGE and APC UPSs, Ducati power factor corrections, Legrand electrical distribution panels, Arneg refrigeration cabinets, and carrier container refrigeration.- Worked safely and in efficient manner, warranting 0% lost time and 2% increase in net profit.- Prepared budget, quotations, and technical reports and monitored spare parts stock, meeting budget with 1% positive deviation, keeping competitive with accurate pricing, and reducing financing on spare parts.- Attended and solved all complex problems, solidifying trust in expertise and maintaining preferred supplier status with clients.- Informed sales department of sales opportunities, improving UPs sales 5% with trade-in program.- Represented company as board member of Mauritius Standard Bureau, facilitating determination of safety parameters for electrical appliances. Show less

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  Air canada

  May 2009 - Jan 2009

  Bilingual customer service agent

  - Bilingual customer service agent - Maintained and upheld stringent Airline customer service.- Exposed and benefitted from Canadian multiculturalism- Great understanding of different accent

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  Powerwright

  Jan 2010 - Jan 2012

  Bilingual customer service specialist

  Completed startups, commissioning, maintenance, and repairs of various UPS systems, including APC, MGE, Powerware, Liebert, GE, and Mitsubishi.- Fulfilled electrical work for UPS installations, bypass and tie cabinets, power distribution units (PDU), and connections at terminal blocks and circuit breakers, demonstrating versatile abilities as power technician and licensed electrician, saving in manpower and client costs. - Worked as member of team on turn-key projects, contributing to implementation of multiple UPS systems for single major client.- Contributed to troubleshooting split techniques, reducing customer’s downtime. Show less

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  Apc by schneider electric

  Jan 2012 - Jan 2017

  Field service technician

  Performed installations, startups, and maintenance. Troubleshot and repaired APC uninterruptable power supply (UPS) products. Assisted with MGE UPS products. Built HACS for data center.- Completed all required equipment factory training (USA) and safety training, ensuring qualifications were kept current. - Exceeded target in bringing new business to company by uncovering and surpassing required business leads per technician.- Led team of technicians for commissioning of company’s biggest APC MW UPS site in Montreal, preparing platform for future business based on reliability of delivering on time.- Contributed to business ideas, scheduling improvements, saving travel time and minimizing expenses and overtime. Show less

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  Dc group

  Sept 2018 - Feb 2021

  Senior field service technician

  Perform maintenance and repair on single and multi-modules OEM UPS system. Among othersSchneider Electric - PX1-PX2-PX250-500-SYM MW- MGE Comet-PW- VM-EPS6000 Series-(678)-SBSEaton/Powerware- Model 9315-9390-9395-93PMLiebert/Vertiv- Model AP600-610- NX-NXL-SCC-APM-eXM

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  Sookia ups services

  Jul 2021 - now

  Founder and field service technician

  Sookia UPS Services perform installations, startups, maintenance and repairs, safely on OEM UPS (Single and Multi-Module.)Expertise in:Troubleshooting | Log Out / Tag Out | Safety Procedures | Power Electronics Repair