
Timeline
About me
HR Group Lead | People Lead | Recruitment Lead (EMEA)
Education

Boston city campus and business college
2008 - 2009Software specialist information technology
University of south africa/universiteit van suid-afrika
2022 - 2024Bachelor of commerce - bcom industrial and organizational psychology
University of south africa/universiteit van suid-afrika
2019 - 2020Economic and management sciences (higher certificate: nqf5) economics
Experience

Samsung electronics
May 2015 - May 2018Business development consultant/sales manager/ technology trainer• Monitors all aspects of a product life-cycle including long- and short-term development and marketing• Stays abreast of trends in the marketplace to ensure the product's competitive position.• Interfaces with project managers and clients to determine the product's future direction• Continuously expand knowledge of our product line• Always deliver exceptional customer service• Answer all questions and address all concerns that the customer may have• Help customers be sure of which product is the right choice for them• Demonstrate product functionality accurately and completely• Accurately communicate all technical specifications• Mentoring, coaching and training team members• Create Marketing strategies to promote sales• Conduct workshops and training to both Mass and Independent channels • Adhere to International KPI’s Show less

Browns the diamond store
Jun 2018 - Dec 2018Business development consultant/ sales associate• Meeting sales targets• Developing new business opportunities• Negotiating sales, prices, contracts and payments• Promotion of new products and special deals• Advising clients on technical queries relating to products/services• Developing strategic sales plans and effective sales pitches• Maintaining contracts with existing clients• Providing intelligence to Head Office on competition, product feedback, market trends etc.

Csg recruit
Jan 2019 - Jul 2020Technical recruiter• Partnering with hiring managers to determine staffing needs• Screening resumes• Performing in-person and phone interviews with candidates• Administering appropriate company assessments• Performing reference and background checks• Making recommendations to company hiring managers• Coordinating interviews with the hiring managers• Following up on the interview process status• Maintaining relationships with both internal and external clients to ensure staffing goals are achieved• Staying current on the company’s organization structure, personnel policy, and laws regarding employment practices• Serving as a liaison with area employment agencies, colleges, and industry associations• Completing timely reports on employment activity Show less

Nomin8 recruitment
Aug 2020 - Jun 2024Global senior recruitment specialist• Managing of Operations • Manage and Grow Information Technology Service Delivery and Client Base • Full cycle recruitment of positions at various levels.• Proactively identify and recruit exceptional candidates while maintaining long-term relationships with them• Leverage multiple sourcing strategies and channels, and internal referrals to provide high quality candidates for open positions• Interview and screen candidates to determine skill sets and career goals• Research and develop innovative strategies to recruit top talent• Drives achievement of the hiring targets, including time to fill• Build a strong partnership across various functions with hiring managers, executive team and HR team• Main point of contact for all offer letters and negotiations Show less

Ntice sourcing solutions
Jul 2024 - Oct 2024Senior recruitment specialist emea• Manage and Grow Information Technology Service Delivery and Client Base • Full cycle recruitment of positions at various levels.• Proactively identify and recruit exceptional candidates while maintaining long-term relationships with them• Leverage multiple sourcing strategies and channels, and internal referrals to provide high quality candidates for open positions• Interview and screen candidates to determine skill sets and career goals• Research and develop innovative strategies to recruit top talent• Drives achievement of the hiring targets, including time to fill• Build a strong partnership across various functions with hiring managers, executive team and HR team• Main point of contact for all offer letters and negotiations Show less

Sebenzana app
Oct 2024 - nowPeople lead (emea)/hr group lead• Regional HR Strategy• Develop and implement HR strategies tailored to the EMEA region in alignment with global objectives.• Collaborate with senior leadership to support business goals through effective people practices.• Talent Acquisition• Oversee recruitment efforts across EMEA to attract and retain top talent.• Ensure the recruitment process is efficient and promotes a diverse candidate pool.• Employee Engagement and Culture• Foster a positive and inclusive workplace culture that resonates with EMEA employees.• Implement employee engagement initiatives to enhance morale and retention.• Performance Management• Design and manage performance evaluation processes tailored to regional needs.• Promote a culture of feedback, recognition, and professional development.• Learning and Development• Identify regional training needs and coordinate development programs.• Support career development initiatives and succession planning.• Compliance and Risk Management• Ensure HR practices comply with local labour laws and regulations across EMEA countries.• Mitigate risks associated with employment practices and policies.• Change Management• Lead change initiatives related to organizational development and restructuring.• Support teams through transitions and transformations, ensuring smooth implementation.• HR Metrics and Reporting• Analyze HR data to assess trends in recruitment, retention, and engagement.• Prepare reports and presentations for regional leadership on people-related metrics. Show less
Licenses & Certifications

Individual staffing practitioner
Federation of african professional staffing organisations (apso)Apr 2023
Comptia network+
ComptiaNov 2012
Honors & Awards
- Awarded to Mandy JohnTop Audio Sales Africa Samsung May 2016
- Awarded to Mandy JohnTop 21 Africa Samsung Feb 2016 Achieved Top 21 Sales performer in Africa
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