Experience

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  Udyog software (india) ltd.

  Jan 2016 - Jul 2017

  Presales executive

  + Pre-Sales / Solutions+ Proposal writing / submission / Follow-up+ Understand / Design / Maintenance of MIS Reports & Doc+ Review-Requirement-Analysis / Follow-up + Operations - Analysis & Report development + Coordinate with internal / external department & Customer ( on case-to-case basis)+ Pre-Sales / Sales - Analysis / Report development + Price - List & Pre-Sales Document Maintenance+ Proposal Summary, Tracking & Backup+ Effort/Estimates Design/Development Show less

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  Taxilla

  Jan 2016 - Sept 2021

  Lead - client success asp and gsp
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  Taxilla it solutions pvt ltd

  Jul 2018 - Aug 2019

  Customer-success-associate

  • Acting as initial post-sale contact.• Working with the customer to establish a project plan.• Distributing planning materials to the entire customer team.• Communicating with the customer Project Manager/Team Leader. • Attending scheduled meetings with the Customer project team.• Preparing Requirement Documents• Coordinating the tasks to be completed by our implementation team• Gathering and distributing project deliverables to the Customer with Sign-Off at each level.• Managing customer tasks and notifying PM of task delays and completion dates (assists in meeting project timeline).• Responsible for notifying PM of any issues that arise so they may be documented and followed-through to resolution.• Collecting and documenting requirements/change requests from the client.• Explaining the requirements/change requests to the development team.• Test the final product with requirements• User Acceptance Testing.• Conducting training to the end users on usage of the application.• Project Management support to the client in the successful roll-out of application. Show less

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  Kpmg india (acs global tech solutions pvt ltd)

  Oct 2021 - now

  Project lead
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  Acs global tech solutions pvt ltd

  Oct 2021 - now

  Project support lead