
Timeline
About me
12 Year of Experience in Customer Support, Trainee, Product Specialist, and Team Leader at STAAH.
Education
University of mumbai
2011 - 2012Bachelor of commerce (b.com.) business/commerce, generalActivities and Societies: Cricket,Football
Experience
Staah
Apr 2012 - now• - Providing high quality support for channel manager to hospitality industry.• - Coordinating with online travel agents(OTA's) to solve customer issues.• - Demonstration and Training of STAAH -Channel Manager service to properties• - Integration of OTA's with channel manager• - Solving critical issues of clients in TAT.• - Suggesting promotion packages to hotel to generate their revenues.• - Providing training to the team about the new feature of the product• - Handling a team and supporting them to solve the queries of customers and financial plans and controlling expenditure & Setting and achieving sales and profit targets Show less
Partner Services Coordinator
Apr 2012 - nowSenior Team Leader
Jan 2012 - nowProduct Specialist
Apr 2012 - Mar 2022
Licenses & Certifications
Analyzing and visualizing data with microsoft excel
SimplilearnJul 2022Certificate of revenue management foundation and calculation
Arma - revenue management associationJun 2020- View certificate
Google analytics for beginners
Google analytics for businessApr 2020 The fundamental of digital marketing
GoogleJan 2019Diploma course digital marketing
Operating mediaAug 2014
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