Experience

• 

  Van thinh phat investment corporation

  Mar 2005 - May 2005

  Bartender

  Relax and feel interested in new career

• 

  Jucker farmart ag

  Dec 2005 - Feb 2006

  Cook helper

  Dish washer and worked as a commis chef

• 

  Hotel belvédère ***

  Mar 2006 - Jul 2006

  Waiter

  Learned Banquet style & Hotel setup

• 

  Schloss-hotel **** swiss-chalet

  Mar 2007 - Sept 2007

  Waiter

  Learned and served as a waiter

• 

  Van thinh phat investment corporation

  Aug 2008 - Oct 2008

  Assistant restaurant manager

  Re-organize the restaurantTraining staffs

• 

  An dong corporation

  Oct 2008 - Feb 2009

  Restaurant manager

  Managed two outletsMaintain the fine dining standard and food/service quality

• 

  Windsor property management group corporation

  Mar 2009 - Oct 2014

  Managed all F&B operations for outlets in District 01, overseeing Sales, Marketing, Market Research, Maintenance, Security, and the management of over 320 employees.Daily operations included overseeing Gartenstadt German Restaurant, Amigo Argentina Steakhouse, Cafe Central Nguyen Hue, Kissho Japanese Restaurant, and Central Kitchen.Handled legal/government issues, cost control, event organization, catering, and the import of Krombacher German beer.Key achievements:o Established Cafe Central Nguyen Hue as an iconic dining spot in Saigon.o Popularized Gartenstadt among the German community and introduced Oktoberfest to Vietnamese patrons.o Positioned Amigo Steakhouse as a renowned fine dining venue for steak and wine.o Launched Kissho, the first Hibachi Teppanyaki restaurant in Vietnam.o Led the catering for Heineken Countdown Eve events (2010-2013).o Achieved 80% revenue from loyal customers and created a strong working environment with succession planning and staff training. Show less

  • F&B Group Manager District 01

    May 2011 - Oct 2014

  • Assistant F&B Group Manager District 01 & 03

    Mar 2009 - May 2011
• 

  Mo mo paradise vietnam - tam thuc co.

  Oct 2014 - Apr 2015

  Operations manager

  Managed all F&B operations for a new Japanese buffet hotpot restaurant with a team of 30+ employees, offering an "All You Can Eat" experience.Key achievements:o Trained in Standard Operating Procedures (SOP) by Wondertable Corp. in Tokyo, Japan.o Developed and implemented a customized SOP for the Vietnamese market.o Gained expertise in setup, training, maintaining quality, and controlling labor, food, and administrative costs.

• 

  Sasco vietnam

  May 2015 - Feb 2016

  F&b manager

  Managed all F&B operations, overseeing more than 600 employees across 26 food courts, 2 restaurants, 1 central kitchen, and 1 canteen in both Domestic and International Terminals of Tan Son Nhat Airport.Provided consultancy for 4 CIP Business and 1 VVIP lounge.Key achievements:o Enhanced food and service quality across all outlets.o Contributed to Tan Son Nhat Airport improving its service ranking, no longer being in the world’s top 10 worst airports in 2015.o Restructured the F&B organization, implemented service training, reduced losses, and increased profit margins.o Developed and applied new Standard Operating Procedures (SOPs).o Launched new concepts, including +84 Cafe, Gofresh, and new CIP Business Lounges. Show less

• 

  Ipix co ltd

  Mar 2016 - Apr 2019

  Director

  Led all company activities in Vietnam for an Australian company since 1996 specialist in water heater and served as the legal representative.Reorganized and implemented new structures and policies across Sales, Marketing, Market Research, After-sales Service, managing 42-50 employees nationwide.Managed daily operations, including:o Business development and Coordination of Traditional Trade, Modern Trade, E-commerce, and Project teams (Household & Commercial products),o Logistics (import, transport, warehouse management),o Office and warehouse administration,o Legal, customs, and government issue handling,o Cost control, event organization, and budget management.Reported directly to the property owner.Key achievements:o Expanded the distribution network from Saigon to nationwide.o Successfully reorganized company structure, developed new commercial policies and market segments, and recovered debts.o Strengthened company finances and passed the HCMC Tax Government audit.o Played a pivotal role in facilitating successful Mergers & Acquisitions by Groupe Atlantic.o Ensured product availability in modern trade and traditional stores across Vietnam Show less

• 

  Groupe atlantic vietnam

  Apr 2019 - Nov 2023

  Vice general director

  Led all company activities in Vietnam for a French group specializing in heating and cooling products since 1968 with over 31 factories, managing Sales, Marketing, Market Research, After-sales Service, Import, Legal, and People Management.Directed daily operations, including:o Brand & business development,o Managing teams across Traditional Trade, Modern Trade, E-commerce, and Project teams (Household & Commercial products),o Logistics (import, transport, warehouse management),o Office and warehouse administration,o Consulting on legal, customs, and government issues,o Cost control, event organization, and new product development.Reported to the SEA General Director and BOD in France.Key achievements:o Tripled the customer base.o Developed commercial policies, built new distribution networks, and created after-sales service systems.o Secured product availability in major retail chains (Dien May Xanh, Dien May Cho Lon, Nguyen Kim, Hoa Sen Home) and traditional stores across Vietnam. Show less