
Timeline
About me
Client Success Manager at Prometric
Education
Indiana university bloomington
2011 - 2015Bachelor of science (bs) business management major through spea, marketing minor though the kelley school of business
Experience
Boys & girls clubs of america
May 2014 - Aug 2014Camp rock, program directorThe main responsibility of the Program Director for Camp Rock was to develop fun and educational programs for over 90+ campers that ranged in age (ages 7-13), race, and socioeconomic demographic. In this role, my main challenge was to come up with meaningful programs on a limited budget, therefore, creativity was vital in order to succeed on a weekly basis. Another major aspect of this job included leading staff in team building activities and weekly goal setting. I was in charge of making sure that the camp staff set obtainable goals each week that would not only improve them as counselors, but also ensure the safety, and overall positive experience of the campers. As the Program Director, I worked closely with the Camp Director to ensure that the Boys & Girls Club came was in compliance with American Camping Association regulations, and also assisted with other mini projects that helped the Camp Director successfully run the summer camp. Show less
Kellogg company
Jun 2015 - Apr 2016Kellogg sales representativeIn my territory of 13 accounts, I oversaw product movement, individual account growth, and product merchandising to meet our partners standards. One of the most important aspects of my job was building strong, working relationships with store decision makers. Because of this, I was able to maintain Kellogg's presence in stores through fact based, incremental selling. From a managerial standpoint, I oversaw a small team of merchandisers that help maintain display space and shelf cleanliness on a weekly basis. In December of 2015 , I voluntarily took on the added responsibility as the Milwaukee Zone scheduler. In the role, I was responsible for part-time and full-time employee's weekly schedules which also included requested days off and territory coverage for vacations.Since being hired onto the Kellogg team, I have successfully met the sales goals that were expected of me. At the close of Q1 for 2016, I was able to exceed my sales goals and finish at 104%. Show less
Kellogg company
Jun 2016 - Aug 2017Kellogg sales representativeAs a sales representative, I was responsible for repairing and maintaining relationships with Kellogg retail partners. In this way, I was able to establish trust through open communication and sincere interest individual accounts I manage. It was also my responsibility to grow Kellogg category sales through display presence within stores. I was not only able to promote brand awareness for my company, but I was also able to increase base sales for retail partners.Meeting my individual goals continues to be my top priority. At the close of Q2, I was able to successfully deliver my budget of $430K at 100%. Show less
Yelp
Feb 2018 - Apr 2020Account executiveAs an Account Executive, I consistently generated revenue by driving each part in the sales process from prospecting to close in a highly competitive- quota carrying environment. I successfully developed and repaired relationships with small business owners through generating tailored solutions to meet their industry specific needs. Through becoming a master in Salesforce CRM, I was organized in my approach & able to maintain a pipeline of 2000+ accounts.While at Yelp, I was promoted in my role 3 times for performance. Show less
1worldsync
Oct 2020 - Aug 2021Customer success representativePrometric
Sept 2021 - nowClient success manager
Licenses & Certifications
- View certificate
Credentialing specialist certificate
Institute for credentialing excellenceOct 2024 - View certificate
Content synchronization for business professionals
1worldsyncJun 2021
Volunteer Experience
Big Sister
Issued by Big Brothers Big Sisters of America on Apr 2014Associated with Spencer McCord
Member Inclusion Volunteer
Issued by Boys & Girls Clubs of America on Sept 2014Associated with Spencer McCord
Hospitality Desk Volunteer
Issued by Shalom Community Center, Inc. on Aug 2013Associated with Spencer McCord
After School Care Assistent
Issued by The Middle Way House on Jan 2013Associated with Spencer McCord
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