
Timeline
About me
Operations Manager - Bunnings
Education
Vocational training nsw
2013 - 2014Certificate 4 frontline management certificate 4, aus(Pre Higher National Certificate, UK)Issued by the New South Wales Department of Education and Communities
Duval high school, aus
2011 - 2012Preliminary higher school certificate, ausUralla central school, aus
2007 - 2010School certificate, aus(GCSE Equivalent, UK)
Experience
Bj howes metaland group
Aug 2012 - Feb 2016Coordinate all sales and marketing activities for 6 branches:- Manage and maintain website design and content- Manage social media platforms including Facebook and Twitter- Manage radio advertising campaigns across 6 radio stations, including overseeing creative and booking voice talent- Booking of newspaper campaigns- Liaising with graphic designer on design- Booking of television campaigns- Liaising with production on creative design- Flyer creation and design- Manage catalogue and flyer promotions including product selection, pricing, distribution and liaise with graphic designers on designs- Manage sale and trade days across multiple branches including supplier attendance, product selection and promotional activities- Manage 3 day field day sale event (AgQuip), Australia’s largest agricultural field day event- Conducting marketing campaigns within an allocated budget- Working toward and achieving weekly, monthly and yearly key performance indicators- Management of supplier marketing campaign agreements (supplier advertising support)- Working as part of a team in all and any head office tasks- Assisting General Manager, Account and Administration Manager and Product Supply Manager- Managing campaigns with branch managers in regards to sales and relationship building initiatives- Ensuring a high level of customer service is delivered across all aspects of the consumers shopping experience both in store and online- Coordinate product purchasing on a group level, in conjunction with Product Supply Manager- Setting and maintaining a high level of store merchandising standards across all stores- Relieving counter sales in both Industrial and Steel supplies- Customer service Show less
Sales & Marketing Coordinator
Apr 2014 - Feb 2016Sales & Customer Service
Aug 2012 - Apr 2014
Modfix - industrial supplies
Jun 2016 - Mar 2017Sales representative- Providing an exceptional standard of customer service to all account and retail customers- Establishing relationships with new customers to grow business- Providing knowledge and advice to customers to optimize productivity for both parties- Developing and maintaining product knowledge on all UK market leading products- Providing customers of all trades with solutions from the business’ extensive product range- Direct customer calls to workshop and jobsite- Daily customer calls covering the area of South - East Wales- Daily sales – conducted through Mobile Trade Counter- Maintaining a high level of merchandising in Mobile Trade Counter- Representing the business to a high standard daily Show less
Bj howes metaland group
May 2017 - Jul 2018Branch managerOversee and manage the operations of your business so as to achieve planned outcomes.- Provide strong leadership and effective supervision in order to:- Encourage co-operation and team work, - Build and maintain staff morale at a high level- Retain, develop, coach, mentor, evaluate, counsel and lead employees- Build and maintain a strong sense of staff identity with, and a sense of allegiance to the company.- Ensure a safe workplace for all personnel- Implement and supervise the policies and objectives of the company for the achievement of short and long term business goals including increased profitability and market share. Show less
Rose valley steel works
Aug 2018 - Oct 2021Sales & office manager | business development- Manage and oversee business development (incorporating Rose Valley Feeders division)- Demonstrating a strong understanding of the requirements of a rapidly expanding small business- Devise and review systems for operational efficiency and control- Strengthen and grow relationships across multiple layers of the business- Implement policies and procedures to ensure high quality customer service is delivered- Developing sales initiatives to promote growth in store with evolving product ranges- Working on all aspects of the business to achieve sales and growth targets- Oversee and mentor sales staff- Accounting - accounts payable/receivable, HR and payroll and all other aspects of business’ finances- Manage B2C marketing, incorporating SEO management- Manage and procurement of the business for sales and fabrication, including developing and implementing a wider range of products for the retail store- Negotiation of pricing and logistic costs with suppliers- Managing “work in progress” timelines to ensure production and processing requirements are met ahead of schedule- Manage all aspects of business’ job management and accounting systems- Demonstrated ability to identify and act on sales growth opportunities in a wide variety of markets and areas- Establish budgets and monitoring company spending to maximise profitability- Contribute to the implementation of the overall business direction and marketing plan- Travelling when necessary for material processing and sales calls Show less
Lansitch pty ltd
Dec 2021 - Nov 2022Managing directorOperational Management of 31 luxury room 4.5 star Motel in Armidale CBD.
Rose valley steel works
Oct 2022 - Oct 2024General manager operationsBunnings
Oct 2024 - nowOperations manager
Licenses & Certifications
Frontline management - certificate 4, aus
Megt (australia) ltd
Volunteer Experience
Voluntary Services
Issued by Uralla Show Trust Board, AUS on Jan 2006Associated with Mitch Schultz
Languages
- enEnglish
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