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Nkechinyere Ogbonnaya

Nkechinyere Ogbonnaya

Transcriber

location of Nkechinyere OgbonnayaAbuja, Federal Capital Territory, Nigeria

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  • Timeline

  • About me

    Customer Support Specialist | Virtual Assistant | Administrative Support

  • Education

    • Digital Technology Business School London

      2024 -
      Project Management/Business Analyst Boot Camp

    • Obafemi Awolowo University

      2007 - 2011
      Bachelor of Arts - BA. ED. English Education

  • Experience

    • QA World

      Aug 2020 - Oct 2021
      Transcriber

      ° I produced clean transcripts in line with the company policy which ended up boosting productivity by 25%.° I accurately transcribed audio recordings into written text by listening to audio recordings, typing out the spoken content verbatim, and ensuring accuracy and quality in the transcribed documents.

    • Valz Interior

      Feb 2022 - Mar 2023
      Virtual Assistant

    • Phoenix Virtual Tribe

      May 2023 - now
      Customer Support Specialist

  • Licenses & Certifications

    • Teaching English as a Foreign Language Course (120 Hours)

      TEFL Professional Institute - Teacher Record
      Nov 2023

    • AI Career Essentials

      Alx_africa
      May 2024

    • ALX Virtual Assistant Course_ Honors

      Alx_africa
      Dec 2022
      View certificate certificate

    • Customer Service Skills

      Alison
      Mar 2024

    • In-Demand IT Skills Training

      Digital Witch Support Community
      Apr 2024

    • Remote Work Professional Certification

      Certiprof Endorsement