Experience

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  Mckie custom sports

  Feb 1992 - Nov 2004

  Shop manager

  Responsible for all day to day operations and sales• Rapidly built the company by initiating and implementing many changes• Created, implemented and enforced new policies and forms• Learned and demonstrated new technology to cut down on third party costs• Prioritized customer satisfaction and brought in several new accounts and increased sales. • Improved invoicing and reduced collections • Hired and trained staff to improve productivity

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  Aspen square management

  Nov 2004 - Jul 2006

  Property manager

  Solely responsible for all communications as well as show & lease apartments • Collected rental payments and decreased delinquency• Increased occupancy from 75% to 98%• Monitored and directed maintenance staff for shorter turn over time and decreased loss of rent• Improved resident satisfaction through customer service and resident activities – Picnic, contests, etc.

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  Dlh properties, inc

  Jul 2006 - Nov 2016

  Senior district manager

  Senior Manager for 17 communities and their staff• Largely contributed to the rapid growth of the company by applying my knowledge of the field in various ways• Created, implemented and enforced new policies, forms and programs • Hired and trained staff to bring communities to occupancy standards of 95-98% and improve resident satisfaction• Built a positive reputation for DLH through branding and apartment ratings• Effectively transformed struggling communities, improved occupancy and raised rent rolls • Managed new acquisitions and ensured their development from C/D into B+ properties • Refined apartment design as well as leasing offices to enhance overall community appeal • Set up accounts and lowered pricing by negotiating with contractors • Streamlined operations for all communities Show less

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  Morgan properties management limited

  May 2017 - Jan 2018

  Property manager

  *Managed 416 unit luxury community*Managed all maintenance staff to increase productivity *Improved collections and lowered delinquency percentage*Conducted resident events to improve community relations*Effectively reduced budget costs *Performed outreach to local businesses to improve occupancy*Increased office efficiency by implementing new practices and procedures*Worked closely with residents to improve satisfaction*Ensured quality of customer service and condition of community as a whole Show less

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  Greenland property services

  Jul 2018 - Nov 2018

  Regional manager

  I was hired as a Regional Manager for Greenland Property Services to provide structure and establishcompany policies. In my time at GPS, I made many positive changes and implemented several newpolicies and procedures. Due to company restructuring, my position was dissolved.

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  Clover management inc.

  Oct 2019 - now

  • Property Manager

    May 2022 - now

  • District Manager

    Oct 2019 - now