Experience

• 

  Bi̇zi̇con

  Apr 2007 - Oct 2007

  Web developer

  Job Description:We wrote on a job site package programs as a senior software developer. (C#,Java)

• 

  Türk telekom

  Dec 2007 - now

  * Network Automation and Provisioning with scripting, program development and 3rd party tools like HP Network Automation.* Implemented more than 200 projects in more than (almost all areas of Information Technologies) for the introduction, dissemination and implementation of IT automation and optimization in the country.* Leading a team of senior consultants to enable our customers to help their business focused and optimized IT processes.* Worked with various vendors where Automic, CA, HP, Microsoft, Quest, Oracle, VMWare* Leading DevOps, Automation, IT Optimization, Disaster Recovery, Application Performance Monitoring, ...* Worked in Customer, Partner and Vendor site* Expert in Automation, DevOps, Service Orchestration, Robotic Process Automation, Business Service Management, End-to-End Monitoring, Application & Network Performance Management, Performance & Load Testing* RPA Robotic Proces Blue Prism - Uipath* Opsbridge,uCMDB, Server Automation, Service Manager, Network Automation* Strong communication skills and international project management experience* Operation know-how and persuasive presentation skills* Ability to work with local and international teams and partners* Effective Leadership and Team Management* Self-motivated, flexible and a team player* Developing visual dashboards and early warning systems, from concept to design for monitoring with PHP, Perl, Expect, TCL.* Network&Server&Client monitoring. Incident, Event, Alert, Fault Management. Performance Reporting. Service level monitoring and root cause analysis.* Developing Webservice and API integration softwares.* HP Network Automation. -Installation, Management, POC* Monitoring & Automation with Manage Engine OpManager Show less Excellent ability to analyze data center needs and implement cost effective solutions that create ITSM while building the business revenue pipeline. In this context, project life cycle including strategy, scoping, analysis, reporting, proof of concept testing, planning, managing and implementing projects. Work Experiences-Automic Consolidation Project-RPA Robotic Proces Blue Prism 10 Flow-Telco Automation -Automic CA UC4 Solutions Architect +75.000 Jobs-TT collection system-TT Billing Automation Project-Constency check project-SAP -ETL data warehouse project Show less Customer Care and Billing (CC&B): Managing billing process in Turkish Telecom and TTNet company.This process are invoice design, invoice printing operations, e-bill and sms operations and also other billing process and projects. In addition, developing projects on Customer Care & Billing (CC&B) in this company who works on Operations in Communication sector. Key Accountabilities:- Processes and Projects managements- Risking management- Quality control- Customer satisfaction- Product life cycle.I have worked on Projects• Turkish Telecom FLEXIBILL Project• Turkish Telecom TEKAG Project• Turkish Telecom and HyridMail Project• Turkish Telecom AraBağlantı Project• Turkish Telecom and Innova Project• Turkish Telecom and the Ministry of Finance Revenue Administration EFKS Project Show less

  • IT Automation and Management Systems

    Dec 2019 - now

  • Management Systems Senior Specialist

    Sept 2016 - Dec 2019

  • Collection Operation Specialist

    May 2016 - Dec 2016

  • Billing Specialist

    Dec 2007 - Sept 2016