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Medhanit(Meddy) Kassa

Medhanit(Meddy) Kassa

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location of Medhanit(Meddy) KassaSan Leandro, California, United States

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  • Timeline

  • About me

    Assistant Branch Manager at Patelco Credit Union

  • Education

    • California State University - East Bay

      2004 - 2007
      Bachelor's degree Business Administration and Management, General

    • Colorado State University Global

      2024 - 2026
      Master's degree

  • Experience

    • Patelco Credit Union

      Apr 2006 - now

      Ensured the Berkeley branch's daily operations complied with Patelco’s Core Values and expectations.Managed the full employee lifecycle, from onboarding and training to successful completion.Acted as a resource for employees, promoting a culture of continuous improvement and exceptional member service.Conducted audits to ensure adherence to policies, procedures, and regulations.Collaborated with the Branch Manager and business partners to support both members and team members. Supported 10 branches to ensure compliance with daily operations and adherence to Patelco’s Core Values.Collaborated with business partners to acquire and expand business relationships, integrating virtual branch solutions.Analyzed data to manage virtual branch performance, driving awareness and adoption of digital solutions.

      • Branch Assistant Manager

        Nov 2017 - now

      • Assistant Manager

        Sept 2006 - now

      • Regional Team Lead

        May 2015 - Oct 2017

      • Branch Team Lead

        Apr 2012 - May 2015

      • Member Service Representative I – V

        Apr 2006 - Apr 2012

  • Licenses & Certifications