Experience

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  Sita

  Feb 1994 - Nov 1995

  Customer support engineer

  - Handled the interconnection issues among customers and SITA.- Monitored and troubleshooting the various network traffic such as TCP/IP, frame relay, X.25 and P1024B/C by protocol analyzer- Co-developed the ACCS (Airline Cargo Community System; EDI applications) for Trade-VAN with Novus located in Sydney

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  Motorola asia pacific

  Dec 1995 - Apr 1998

  Telecom. analyst

  - Planed, implemented and maintained the Motorola data network among A/P region such as routers, muxs, encryptors, modems and cabling systems.- Coordinated with telecommunications companies such as ITA, PLDT and HKGTEL for leased line and Frame Relay delivery & testing.- Managed and analyzed the network traffic and failure and proposed the upgraded methods or solutions to internal customers- Implemented and maintained remote access systems for worldwide access and provided end user support for accessing various corporate systems such as Email, mainframes and database systems. Show less

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  Bank of hawaii

  May 1998 - Aug 1999

  Telecom. specialist

  - Defined security policies & tools for Internet & remote access to BOH network- Project Manager of Telecom. which is responsible for budget control, implementation schedule and coordination of WAN (frame relay), LAN, NT server, terminal emulator, email service, data encryption, voice over frame relay, disaster center and Internet accessing for overseas 10 branches

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  Unisys

  Sept 1999 - Apr 2002

  Network consulting manager for xsp

  - Led a pre-sales team and defined functional strategy to provide technical support of Network (Cisco), Security and Value Added Services by designing solutions, specifications, trial test and ROI analysis for xSP as following fields : * Broadband Network: MPLS, Metro Ethernet, VDSL & WAN load balance * Broadband Applications: VoIP (IPPBX & contact center), E-Learning & video streaming (unicast/multicast and QoS control) and monitoring tools. * Network Security: Security policy consulting, firewall, IPS & vulnerability scan. - Consulted & Project Management of InfoServe MPLS VPN and TaiChung On Line Metro Ethernet projects around Taiwan island by using Cisco solutions- Provided CPE technical support such as voice/data and IP/SNA integration solutions to BT (Concert) Taiwan to win an A-End bid. - Project Manager of Deutsche Telecom PoP collocation and migration - Consulted & Project Management for integration of EVA Airways global Type A and IP network with BT for 33 overseas locations. Show less

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  Orange

  May 2002 - Mar 2006

  Account manager

  - Developed business strategies, sales forecast, P/L & ROI analysis for SITA and assigned Multi-National Companies (MNC) accounts including initializing new opportunities, customer care, leveraging internal resources for solutions and proposals and contract negotiation to close deals.- Approached customers through high touch to working level by providing Global Network Services (connectivity & security) & Integration Services (integration of various network devices with consulting, implementation & maintenance services) to provide End-to-End and Value Added Solutions- Managed business partners to deliver customer needs.- Achievements: * 90%~100% customer satisfaction for handled accounts * 80%~110% sales targets (order, revenue & services) met for past 3 years. Show less

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  Huawei technologies

  Apr 2006 - Mar 2011

  Network solution/product manager

  - Performed presales functions by presentations, workshops, responding for RFI/RFP for Network related products including router, switch, firewall, BRAS, DWDM & PTN, and provided Carrier Ethernet, IP backhaul, Bear Network Integration & traffic management (Service Gateway, DPI and Network Policy Manager) solutions to Carriers & MSOs- Performed product selling, SWOT analysis and developed strategic channels with product training, roadmap update and pipelines management.- Built long-term relationship with customers’ planning and operations teams by gathering their needs, providing fit-in solutions, resolving critical issues - Led regular meetings to report outstanding issues of products and managed internal virtual team & sub-contractors for solutions & service delivery.- Key Achievements: * TWM & FET Carrier Ethernet & Back-haul projects * CHT firewall project * TBC (MSO) Broadband Internet Access project Show less

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  Green packet berhad

  May 2011 - May 2014

  Senior solution consultant

  - Co-worked with regional sales to develop approaching strategy by presentation, demonstration and POC for Green Packet’s client (Android, IOS, Windows) and Clouding Software solutions to North Asia Mobile Operators including Taiwan, China, Hong Kong, Macau, Korea and Japan to solve mobile network congestion * Carrier Connection Management among Wi-Fi, 3G & WiMax * Policy based Mobile Data Offloading with PCRF & PCEF and various authentication methods (such as 802.1X EAP/SIM, PEAP, AKA) * Secured QoS & QoE management platform of Wi-Fi hotspots - Feedback users’ requirements to RD team for product optimization and trained partners with solutions portfolio and roadmap update, developed SOW and managed team members during pre-sales & post-sales stages.- Key Achievements: * HK PCCW Connection Management project (bundled with Huawei dongle) * Taiwan Wimax Connection Management projects (bundled with GP’s dongle) Show less

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  Decision

  Aug 2014 - Feb 2017

  Business development manager

  - Managed and coaching overseas partners to identify and qualify new opportunities of Lawful Interception (LI) & Cyber Forensic System (Clouding Data Recording, SaaS) for global operators and lawful agencies.- Approached and led Secured XaaS Project (Virtualization of Private-Clouding Services) by team building and integrating various resources including VMware, WAN Acceleration, Network Visibility & Analytics, Unified Communications & Collaboration and Data Leaking Prevention (DLP).- Developed channel strategies to promote Cyber Forensic System, Network Visibility & Analytics and Application/Network Performance Management (APM/NPM) solutions through Enterprise Division of Telco for large enterprises and government agencies. - Approached and led smart building (IoT) projects by network base Central Management Systems with sensors, I/O cards and smart IP surveillance systems for the purpose of facilities, environment monitoring & security control.- Key Achievements: * Cyber Forensic projects for Telecom Egypt, Malaysia & Eritrea lawful agencies * Partnership with Alcatel-Lucent for APTG 4G LI project * 90%~110% sales targets and defined KPI achieved. Show less

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  Far easy payment tech.

  Mar 2017 - now

  Business development director

  - Developing, identifying and allying with IoT Ecosystem partners to approach Smart City business such as Smart Parking Meter, Street Lighting & Future Shop. - Developing strategies for “Industry-University Cooperative Research Project” and consolidating items of technological transfer with NFU (虎科大) such as AI-Based Management & Decision Systems (Face & Voice Recognition/Big Data/Deep Learning), Tracing (via LoRa) and Fast Recharging Systems for public E-Bike. - Selling to customer needs by building trust relationships, providing customized solutions, PoC and closing deals.- Coordinating with cross-functions Dept. (HW/SW/Services) for IoT integrations (Sensor - Device - Mobile - Clouding & App) and driving staffs to meet goals. Show less