Experience

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  Lusis (hyder services)

  Jan 1996 - May 2000

  It customer support team leader

  • Managed a large distributed team of officeand field-based engineering anddevelopment staff• IT desktop management and support ofoutsourcing contracts providing services to3000+ customers across Wales and theNorth west

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  Silverbeck rymer

  May 2000 - Dec 2012

  • Delivered year on year revenue growth (2004 10m – 2012 30m) through the application of automation and technology driven consistent working practices.• Member of the board responsible for evolving the business from a partnership to corporate structure enabling regulator license and subsequent acquisition by Plc. • Led in-sourcing of a troubled IT support service building a capable IT team and internal technology capability. Built out IT the strategy and delivered first iterations of practice and case management systems.• Deployed the first networks, security model, and created the application and workflow development team.

  • IT & Change Director

    May 2004 - Dec 2012

  • IT Manager

    May 2000 - May 2004
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  Quindell enterprise technology solutions

  Dec 2012 - Jul 2013

  It services director

  Quindell Enterprise Technology Solutions, developing state of the art technology to deliver component based solutions to Insurers and third party administrators operating in the general Insurance market

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  Slater gordon solutions

  Dec 2012 - Nov 2015

  Cio

  • Key member of the leadership team responsible for defining post-integration strategy: identifying and enhancing core and emerging services, divestment of non-core assets and supporting a material contraction in headcount and estate, while consolidating and removing duplication in the Technology Infrastructure supplier base.• Developed of rolling financial forecasting model, formation of the IT service catalogue and IT service capability model covering all of the 242 IT services across group. • Led a team 160 delivering technology support services to a peak of 3000 internal users, managing annual combined budget and investments of over £19m.• Developed Initial group IT strategy, and separate IT security strategy, through completing a comprehensive functional capability review, and external benchmarking exercise. Show less

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  Quindell plc

  Jul 2013 - Jun 2015

  Executive vice president global it

  • Led the strategic and tactical business improvement works required to rapidly consolidate and scale all of the global infrastructure, support of the many companies that made up QPP• Responded to strategic growth plan (2 years rapid expansion via acquisition) including 500% growth within the regulated legal sector (Quindell Legal Services) by onboarding acquired businesses across 15 new office locations onto centralised technology suite and retirement of legacy systems. • Delivered consolidation of 5 regional IT support teams, created a single global network, deployed a global telephony platform across contact centres in the UK, Canada and Malta. Show less

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  Slater and gordon lawyers (uk)

  Nov 2015 - Dec 2018

  Chief information officer

  • Member of the executive team responsible for re-defining business purpose, vision and an executable plan following majority share acquisition by hedge funds (Anchorage Capital) and separation from the Australian entity leading to ‘One in’21’ strategy: one law firm, one culture and number one in chosen market segments.• Led the ‘delivery’ strategic workstream charged with development of the legal operations delivery model (people, process and technology) leveraging new digital legal services capabilities• Developed the UK technology and digital transformation strategy that consolidated 2 IT operations teams and reducing annual "run" service delivery cost from £19m to £11.5m over 3 years. • Created the enterprise architecture team and subsequent strategy for ‘digital office’ across the group.• Led the 160 strong employee and contract "Run", "Improve" and "Grow" technology teams.• Sponsorship of and subsequent creation of a Digital Innovation Team blending skills from customer, technology and delivery to ideate, rapidly develop and implement emerging technologies using artificial intelligence, machine learning, and robotic automation. Instigated and led the development of dedicated security and data teams that deliver a full spectrum of security and master data management services. Championed design led thinking. Show less

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  Evocators group ltd

  Dec 2018 - now

  Consultant director

  Evocators Group Ltd, has activities in a number of Technology and Retail verticals. Evocators Consulting, Don Barrow Rally Navigation, Rudeboi Clothing, Custom Sailwear and Dragon Wireless Networks are

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  Lights-on consulting

  Jan 2019 - now

  Consultant at lights-on consulting limited