Experience

• 

  Cyou internet service, inc.

  May 1996 - Dec 2007

  Co founder

  • Co-founded the first dial-up Internet service in the Gulf Coast region• Helped build the company to a subscriber base of 3,000+• Maintained customers in a SQL database and provided technical support via phone and email

• 

  Gulf coast wilbert, inc.

  May 2007 - Apr 2012

  Office manager

  • Processed time and payroll for ~15 employees• Initiated the payment of accounts payable online, saving ~$10,000 per year in postage and efficiency costs• Responded to customer inquiries, selling $100,000+ per year in monuments and upsells

• 

  Payroll management inc (pmi)

  May 2012 - Feb 2013

  Accounting assistant

  • Reconciled $200,000+ in new bank transactions daily• Submitted payroll taxes for clients located in 30+ states, conforming to individual state regulatory guidelines

• 

  Phil-dirt inc.

  Feb 2013 - now

  Office manager

  • Process time, payroll, and validate EEO compliance for ~10 employees• Respond to customer inquiries, increasing revenue by ~2% via upsells to higher quality dirt• Overhauled the in-house credit card payment system, saving ~$2,500 per year in banking fees• Implemented a check system that improved tracking of customer dirt sales, saving ~$12,000 per year• Ensure compliance with local and state business licensing and reporting regulations

• 

  Glf construction corporation

  Aug 2014 - Aug 2017

  Office manager

  • Code and process invoices for ~100 vendors• Validate EEO compliance and manage inquiries and requests for 10+ subcontractors• Worked with senior management to overhaul the accounts payable system for submitting invoices from vendors and subcontractors, saving ~$5,000 per year in postage and greatly increasing efficiency• Process time, payroll, and verify safety conformance for ~30 employees• Oversee the onboarding process for new employees