Experience

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  Tutti frutti frozen yogurt

  Aug 2011 - Jun 2013

  General store manager

  • Employed in this position while attending high school• Supervise, coach and train lower level staff on daily tasks including purchase orders, item refills, cash handling, and timesheet verification.• Manage the store with integrity and honesty to promote a culture of values that ensured a positive flow of operations.• Contribute to the stores 30% volume increase by initiating the creation of social media outlets such as Facebook, Instagram, and Twitter account to attract local traffic with weekly discount coupons, new flavor combinations and toppings.• Conduct weekly meetings with store team to communicate new products, customer feedback, and operational goals. Show less

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  Dana dramov showroom

  Feb 2014 - May 2014

  Fashion public relations internship

  • Oversaw sample trafficking and communicated with major publications such as Vogue, GQ, Glamour, Moda Operandi, Allure, and Harper Bazaar to expose the brands image while building relationships with prospect clients.• Scheduled, coordinated, and attended trunk shows with designers to pull and display their brands to attract prospective buyers.• Assisted in research and market analysis such as product placement on public figures to curate high volume sales for our brands.

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  Nordstrom

  Jun 2014 - Jul 2016

  Retail salesperson

  • Transferred from Nordstrom Merrick Park to Nordstrom Topanga Mall in California on January 2015 to accommodate my education in attending Santa Monica College. I transferred back to Nordstrom Merrick Park on March 2016 through July 2016.• Contributed to the Brass Plum/Savvy/Topshop department’s monthly volume increase by providing quality customer service and promoting Nordstrom rewards card.• Prepare monthly sales action plans by developing and contacting client referrals for possible sales.• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices to communicate to my sales team daily.• Monitor and report sales activities on an hourly basis and follow up with management to strategies higher sales. • Greet customers, recommended merchandise based on customer preference and computed sale pricing based on credit card approval/application.• Responsible for preparing outfits, setting up store displays, and marketing certain pieces together to draw customers attention. Show less

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  Bank of america

  Jul 2015 - Dec 2015

  Bank teller

  • Process all banking transactions accurately and efficiently in a fast-paced environment.• Ensure compliance with internal controls while efficiently resolving customer account issues.• Introduced products and services that meet customer’s needs while expanding their relationship with the bank.• Provide a positive customer experience that led to improved satisfaction with wealth management clients.• Receive and validate large amount of cash deposits, checks and processed cash withdrawals. Show less

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  Silvia tcherassi

  Dec 2015 - Mar 2016

  Fashion consultant

  • Seasonal Position• Exceeded sales goals in the months of January-February by selling $20,000+ in merchandise.• Met daily and monthly sales goals by giving an exceptional customer service experience to every individual client.• Developed customer relationships by ensuring product satisfaction with follow up calls and hand-written letters.

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  Ces consultants, inc.

  Jul 2016 - Sept 2017

  Executive assistant to chief executive officer

  • Initially hired as an Administrative Assistant. Promoted to Executive Assistant to CEO in May 2017.• Coordinate personnel and administrative duties for the CEO and VP’s including managing calendar/travel arrangements with staff and external clients.• Supervise, coach and train lower level staff on daily administrative tasks which include, but are not limited to, purchase orders, timesheet verification, and office supply orders.• Collaborate with human resources in reviewing Florida laws to create new operating practices and implement continuous improvements to the company handbook and policies. • Support human resources in their hiring efforts by researching and recruiting possible candidates through LinkedIn, Indeed, and varies hiring agencies.• Assist in the assembly of proposals to be sent to city officials (create google Ariel view of project sites and identify key locations around potential projects).• Maintain strict confidentiality with sensitive information, financial documents, file management, mail handling, client records and personal matters. • Provide support to accounts payable and accounts receivable by reviewing employee/expense receipts and creating invoices accordingly.• Handle a wide array of executive office tasks, including document preparation, preparing correspondence/memos, company applications and creating new processes/procedures.• Create Resume/Project templates and add new clients, employees & projects into CRM server.• Coordinate and expedite special events, requests, projects, and communicate plans/meetings with all staff members.• Welcome all new clients and visitors to the office while screening high-volume phone lines.• Produce correspondence, reports, minutes and replies to various requests including preparation for meetings.• Provide support functions and tasks to sales, engineers and marketing activities including the ordering of office supplies and safety equipment. Show less

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  Ecommodities, llc.

  Sept 2017 - Jan 2018

  Executive assistant to the president

  • Execute administrative duties by managing schedules and emails with external clients from first contact through attainment of account and products.• Supervise and train lower level administrative support from the Philippines to accurately research prospective manufacturers and suppliers with valuable products and positive revenue track record.• Took initiative to create a company-wide human resource policy, hiring process sheets, and standard operational procedures for all new employees and prospective clients.• Collaborated with employees and clients on document preparation, preparing correspondence/memos, company applications, reviewing documents formats and grammar.• Research and consult with manufacturers and suppliers for profitable product acquisition through retail arbitrage. Show less

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  Crystal capital partners, llc

  Jan 2018 - Jul 2020

  Administrative assistant
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  Safespot children's advocacy center

  Jul 2020 - May 2022

  Family advocate