Landon Foster, MBA

Landon Foster, MBA

Guest Services Representative

Followers of Landon Foster, MBA1000 followers
location of Landon Foster, MBALouisville, Kentucky, United States

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  • Timeline

  • About me

    Visitor Center Director at Lux Row Distillers & Limestone Branch Distillery

  • Education

    • University of Louisville

      2021 - 2022
      Master of Business Administration - MBA Graduated

      Activities and Societies: College of Business Alumni Council; RaiseRED Dance Marathon Alumni Council; Distilled Spirits Certificate

    • University of Louisville

      2013 - 2017
      Bachelor's of Science in Business Administration Marketing Graduated

      Activities and Societies: Student Government Association College of Business Senator | Habitat for Humanity President | Relay For Life Public Relations Director | RaiseRED Dance Marathon Student Outreach Coordinator | Delta Sigma Pi Fraternity

  • Experience

    • Bardstown Tourist Commission

      Mar 2013 - Feb 2018
      Guest Services Representative

      • Engaged thousands of visitors and passionately represented Bardstown on all levels• Worked on projects in conjunction with Chamber of Commerce, Economic Development, Main Street Association, and Kentucky Bourbon Festival• Trained multiple new employees

    • University of Louisville

      May 2015 - Sept 2015
      Donor Relations Specialist

      - Built rapport and reaffirm university alumni relations by connecting with alumni through phone calls.- Solicited donations to raise funds for student scholarships, programs, recruitment efforts, and campus improvements.

    • University of Louisville

      Jun 2016 - Dec 2016
      Student Assistant

      - Direct Assistant to the Sr Vice President of Finance and Administration- Front Desk Associate- Provide assistance to visitors of Grawemeyer Hall, the main administration building on campus, including the office of the President, Finance, University Advancement, and the UofL Foundation.- Perform various tasks within the office, building, and campus.

    • Friend for Life Cancer Support Network

      Aug 2016 - Feb 2018
      Marketing Specialist

      • Digital marketing management and content development• Event planning and implementation from conception to fruition• Patient and caregiver data entry, analysis, and reporting

    • Luxco, Inc.

      Feb 2018 - now

      - Manage all operations of the Lux Row Visitor Center- Create and execute premier tour experiences and special events- Design seasonal retail merchandising plans- Manage experiential booking platform- Develop and execute annual budget- Hire and train a growing number of employees- Work directly with global sales team and assign VIP experiences for national accounts- Represent Lux Row portfolio nationally at special events and festivals - Manage daily operations of the Lux Row Visitor Center- Manage a team of Ambassadors and tour, bar, and retail programs- Manage social media accounts- Manage Visitor Center billing and inventory- Manage group sales and ticketing- Craft new tours to build a premier guest experience- Work directly with global sales team and conduct VIP experiences for national accounts- Represent Lux Row portfolio locally and nationally at special events and festivals Certified Executive Bourbon Steward by Stave & Thief Society• Manage a team of tour guides and assist in running the distillery’s visitor experience• Manage social media accounts as the only on-site marketing contact• Direct contact for tour companies scheduling group experiences• Conduct VIP experiences for national accounts • Lead experiences for Single Barrel Program• Represent Lux Row portfolio locally and nationally at special events and festivals Certified Bourbon Steward by Stave & Thief Society• Original team member since distillery Grand Opening in April 2018• Conduct tours of the distillery, engaging visitors on unique distilling process• Conduct educational tastings of the Lux Row portfolio of brands• Cross-trained on all aspects of the visitor experience and distillery operations• Assist with retail management, merchandising of product, and point of sale

      • Lux Row Distillers Visitor Center Manager

        Jan 2024 - now
      • Lux Row Distillers Visitor Center Supervisor

        Aug 2021 - Jan 2024
      • Lux Row Distillers Lead Brand Ambassador

        Jan 2021 - Aug 2021
      • Lux Row Distillers Brand Ambassador

        Feb 2018 - Dec 2020
    • Friend for Life Cancer Support Network

      Jul 2020 - Jan 2022
      Marketing Director

      - Manage all marketing content- Manage social media accounts- Manage communication to volunteers and supporters- Assist with event planning and fundraising- Recruitment and engagement of 400+ volunteers

  • Licenses & Certifications

    • Bourbon Steward

      Moonshine University
      Feb 2018
    • Executive Bourbon Steward

      Moonshine University
      Feb 2020
    • Graduate Certificate in Distilled Spirits

      University of Louisville
      Aug 2022