
Timeline
About me
Manager Support LATAM - OpenShift na Red Hat
Education
Mba usp/esalq
2024 - 2025Mba digital business negocios digitaisMBA in Digital Business is a 18 months course program with in 3 main modules: 1) Emerging Technologies, Data Science Analytics, 2) New Business Modules, Digital Transformation and Agile Culture and 3) Entrepreneurship, Consumer Insights and Operational Management in Digital Era.
Centro universitário fundação santo andré
1994 - 2000Bs in math and computer science mathematics and computer scienceEscola politécnica da usp
2004 - 2005Master in engineering semantic web and geolocation not finishedActivities and Societies: Disciplinas Concluídas: Cliente-Servidor Arquitetura e Modelos de Programação - 120 horas, 2004. Programação Paralela e Distribuída - 120 horas, 2004. Gerenciamento de Redes - 120 horas, 2004. Algorítmos para Processamento, Análise e Sintese de Imagens - 120 horas, 2004. Fundamentos da Ciência Forense - 120 horas, 2005. Fundamentos à Ciência Cognitiva - 120 horas, 2005. Ciência Forense Aplicada a Sistemas de Informação - 120 horas, 2005. Arquitetura Avançada de Computadores I - 120 horas, 2005. I've started this Master of Science in Electrical Engineering of University University of Sao Paulo, Studying Semantic Web and Geolocation. In that time the idea was to develop a concept of "far" and "near" based on geolocation with cellphone Antena triangulation and Georeferencing.With my career development business trips and a lot of appointments, I've finished all the Classes with good scores, however not my qualification thesis.
Experience
Utah services
Jan 2000 - Oct 2003Instructor / consultingConsulting on Deployment of Open Source Infrastructure Servers.I also taught Linux Operating Systems, Mysql Databases, and PHP and Shell Script Programming Languages.
Lsitec (escola politécnica - usp)
Oct 2003 - Jan 2006Sys admin and software developerResearch Project on LSITEC - EPUSP (Escola Politécnica da USP) with(Petrobrás, Itautec and Finep).Migration of HPC Cluster (High Performance) to Red HatLinux.Performed several Linux and Unix Bastion Host Consulting and Deployment with LSITEC customers.
Fisl
Jan 2004 - Jan 2009Free software and open source enthusiastUniversidade moji das cruzes
Jan 2005 - Jun 2005Temporary teacherFor a Semester I taught Algorithms, Data Structure and Computer Organization classes in the course of Information Systems.
Lsitec
Jan 2006 - Nov 2010It cordinator mobile groupCoordination of IT Infrastructure and Development Team Support.Deployment and Support on several Infrastructure servers like SVN, IBM RationalClear Case, Web Server, DNS, and Identity Servers for SSO authentication on Linux and Windows OS. Deployment of IT Infrastructure on Virtualized Environment with RHEV and RHEL.
Fedora project
Jun 2009 - Aug 2014Fedora ambassadorFree Software and Open Source enthusiast * Represent Fedora Project to the wider public * Help spread the word about Fedora, Linux, and Open Source * Be a point of contact for local community members and channel the feedback to the Fedora Project * Help recruit project contributors * Think of creative ways of promoting Fedora in my region
Cobra tecnologia
Nov 2010 - May 2011Manager open source divisionManagement of Open Source and Open Standards development teamDevelopment Coordination of an SMS software based on SMPP Standard and Asterisk Software.
Ipem sp
May 2011 - Apr 2016Back office support managerBack Office Support Team Manager.Coordination on IT configuration, deploy and window changes.Support KPIs managementDevelopment and Maintenance of Support Portfolio, Support Services, and Implementation of Support Service Procedures (ITIL V3).
Red hat
Apr 2016 - nowCurrently I'm leading the Platform Support Delivery Brazil team. The Support Delivery Brazil team is part of a Red Hat Global Support Services who supports Red Hat LATAM and worldwide customers.
Manager Support LATAM - OpenShift
Jan 2023 - nowManager Support LATAM - Hibrid Cloud
Mar 2020 - Jan 2023Associate Technical Support Manager
Apr 2016 - Mar 2020
Licenses & Certifications
Essentials of ibm rational clearcase ucm for windows
OptimizeMay 2009Cursou - fundamentos do data ontap
Columbia storageMay 2008Cursou - linguagem c++ - básico e avançado
Vvb - victorine viviane mizrahiMar 2008Certificação avançada conectiva linux
Conectiva linuxMar 2001Cursou - hardening linux - configurando a segurança em sistemas linux
RnpOct 2012Cursou - itil fundamentos v3
Green treinamento ltdaJan 2012- View certificate
Rhct
Red hatOct 2010 - View certificate
Rhce
Red hatApr 2002 Cursou - cobit 4 foundations
Green treinamento ltdaMay 2010Cursou - open ldap
4linuxNov 2008
Volunteer Experience
Embaixador
Issued by Fedora Project on May 2009Associated with Claudio Penasio Jr.
Languages
- inInglês
- esEspanhol
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