Experience

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  Inxpress international

  Mar 2016 - Jul 2017

  Assistant program manager

  In this role, I conceptualized, executed, and oversaw best-in-class market strategies and initiatives focused on improving company’s penetration and engagement in retail channel. Moreover, I Provided continuous support the growing requirements of customer, while coordinating all internal efforts for growth sustenance. I also administered team to manage more than 7000 retail locations and served as ultimate customer liaison to company and vendors/suppliers. A few of my notable accomplishments are mentioned below:⇨Drafted customer specific plans in alliance with Sales Team to augment sales. ⇨Maintained knowledge of product and category market share, competitive landscapes, and retail environments.⇨Spearheaded business in collaboration with Sales Team for ensuring optimum profitability.⇨Communicated business and pricing strategy with managing product from inception to completion.⇨Coordinated with Sales Analyst to determine change in categories, products, and planograms. ⇨Steered new product development initiatives for specific customers and visited retail locations as well as liaised with regional field merchants and sales representative network to improve customer specific sales. ⇨Led retail integration with key retail customers via utilization of all forms of retail. Show less

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  Unishippers

  Jul 2017 - Jun 2018

  Senior recruiter

  In this role, I led and monitored back-end recruiting process for performing of sales team in third-party logistics field. My key duty was to conduct interviews and background checks as well as analyzed onboarding process, while ensuring retention of new employees. I also tracked applicants through hiring process and oversaw high-volume mail inbox, while developing business cases for process and protocol. A few of my notable accomplishments are mentioned below: ⇨Owned all aspects of recruiting process from offer acceptance to start date; engaged with candidates, recruiters, and hiring managers via e-mail/phone. ⇨Resolved candidate/hiring manager/recruiter questions and assisted in solving issues.⇨Developed and updated all hiring requisition data and managed recruiting systems, while collaborating cross-functionally with recruiters/hiring managers/admins to create positions and requisitions. Show less

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  Dell emc

  Jun 2018 - now

  Senior service delivery engineer

  During this role, I administered services delivered from unit through Service Delivery Management to client. One of my main duties is to lead delivery of portfolio of services to Service Delivery managers and clients. I also ensure suitable charging of center’s services to account, while analyzing technical service records and alerted for discrepancies to streamline data center operations. A few of my notable accomplishments are mentioned below:⇨Extracted and examined processes and complex data from various data warehouse environments. ⇨Tracked, identified, and reported on trends and patterns of data and recommended business and process improvements, quality process and training, and operational readiness. ⇨Collaborated with business users to interpret requirements and expectations for permanent and ad hoc requests aimed at fulfilling analytical data requirements of business unit. ⇨Maintained compliance of existing business processes, policies, and procedures. ⇨Successfully complied to contracts obligations, executed disaster recovery plans for clients, conducted annual life safety drills, engaged with disaster recovery vendors, and supported sales pursuits from DR perspective. ⇨Engaged with project PMs on daily basis to assist in resolving project issues, supervising personnel, and delivering projects and products via utilization of suitable agile project management methodology. Show less