Roger Shadix

Experience

• 

  Computer Sciences Corporation (CSC)

  Sept 1997 - Jun 2003

  Senior Network Engineer

  Technical Lead for Computing Systems Group. Supporting 4k Users in 20 locations and 4 Data Centers in North America.

• 

  Dell

  Jun 2003 - Aug 2007

  Technical Sales Rep

  Provided technical sales and consulting within Dell’s Public Business GroupSpecialized in Enterprise Products/Technologies including Servers, Switches, Storage Area Networks (SAN), Network Attached Storage (NAS), Fibre Channel Switched Fabrics, network appliances, tape backup solutions, cloud, VDI, remote mirroring and other disaster recovery options.

• 

  Temple-Inland

  Sept 2006 - Aug 2007

  Enterprise Architect

  Strategic planning and Enterprise Architecture of technology solutions to support business goals, digital transformation, IT Infrastructure modernization.

• 

  Computer Sciences Corporation (CSC)

  Aug 2007 - Nov 2014

  Program Manager

  Managing portfolio of Network Services projects supporting CSC's Financial Services Group

• 

  AT&T

  Nov 2014 - May 2024

  Business Operations Team for Customer Advocate Organization; streamlined internal process. facilitated knowledge share calls, and developed intermediate term applications. Led Business Operations Team for select accounts; worked with Stakeholders to improve service delivery through process improvement and organizational efficiencies.

  • Business Operations Principal Program Manager

    Dec 2022 - May 2024

  • Principal Client Service Project/Program Manager

    Nov 2014 - Dec 2022