Ashlynn Etter

Experience

• 

  C & F Foods, Inc.

  Jul 2006 - Oct 2006

  Teen Assistant

  Run Point of Sale Cash Register, Assist in Maintaining Cleanliness of Store, Stock Shelves, Clean Outside of Building

• 

  McDonald's

  Oct 2006 - Jun 2007

  Team Member

  Running Point of Sale Cash Register with Orders, Assist in Making Orders, Keep Restaurant Orderly

• 

  Taco Bell

  Jul 2007 - Aug 2008

  Team Trainer

  Running Point of Sale Cash Register with Orders, Assist in Making Orders, Keep Restaurant Orderly

• 

  Startek

  Aug 2008 - Sept 2009

  Customer Care Representative

  Preformed Billing and Basic Troubleshooting HelpInbound Call Center

• 

  Home

  Sept 2009 - Aug 2010

  Unemployed

  Was Moving States

• 

  Press-One Customer Care Inc.

  Aug 2010 - Dec 2010

  Customer Service Specialist

  Preformed Billing and Subscription AssistanceInbound Call Center

• 

  Home

  Dec 2010 - Aug 2011

  Unemployed

  Moved States

• 

  Press-One Customer Care Inc.

  Aug 2011 - Jul 2012

  Customer Service Specialist

  Preformed Billing and Subscription AssistanceInbound Call Center

• 

  Home

  Jul 2012 - Apr 2014

  Unemployed

  Student For IntelliTec Colleges

• 

  King Soopers/City Market

  Apr 2014 - Sept 2014

  Produce Clerk

  Stock Produce, Assist with Salad Bar, Assist with Fuel Center

• 

  Press-One Customer Care Inc.

  Aug 2014 - Jun 2015

  Customer Service Representative

  Preformed Billing and Subscription AssistanceInbound Call Center

• 

  Convergys

  Jun 2015 - Aug 2015

  Customer Service Representative

  Preformed Billing and Troubleshooting HelpInbound Call Center

• 

  Startek

  Sept 2015 - Mar 2017

  Preformed Billing and Troubleshooting HelpInbound Call Center Preformed Troubleshooting Help for Tax Program IssuesInbound Call Center

  • Engagement Specialist

    Apr 2016 - Mar 2017

  • Engagement Specialist

    Sept 2015 - Mar 2016
• 

  TeleTech

  Mar 2016 - Apr 2016

  Product Support Representative

  Preformed Troubleshooting Help for Tax Program IssuesInbound Call Center

• 

  Support.com

  Mar 2017 - Sept 2018

  Chat Client Services Technician

  Performed Tech Help of Security Equipment using a chat client.Inbound Call/Chat Center

• 

  SYKES

  Oct 2018 - Jan 2019

  Customer Service Representative I

  Medical Billing and Services for MembersInbound Call Center

• 

  Home

  Jan 2019 - Mar 2019

  Unemployed
• 

  Uber

  Jan 2019 - Jul 2022

  Uber Delivery Partner

  - Pickup and deliver restaurant and store orders for Uber and Postmates customers using the Uber platform.- Coordinate with restaurants to make sure the customer's order is accurate as possible and correct the mistakes prior to leaving the restaurant.- Communicate with customers to make sure their order is correct, make any substitutions requested by either the customer or the restaurant/store, the estimated time of arrival, or to find the customer’s place of residence.

• 

  Conduent

  Mar 2019 - Jun 2019

  Technical Support Specialist

  - Assisted with troubleshooting handsets for a major tech company (NDA). - Assist customers with problematic issues with their handsets. - Verify customer information using Apple Mac Operating system.- Add products that help with the cost of replacing/troubleshooting- Take payments using a third-party vendor by credit card, debit card, check, or third-party payment apps such as Apple Pay.- Transfer customers to different departments as needed if I or previous agent was unable to. Show less

• 

  Home

  Jun 2019 - Sept 2019

  Unemployed
• 

  Concentrix

  Sept 2019 - Aug 2020

  Tier 1 Tech Support

  - Assisted with troubleshooting handsets for a major tech company (NDA). - Assist customers with problematic issues with their handsets. - Verify customer information using Apple Mac Operating system.- Add products that help with the cost of replacing/troubleshooting- Take payments using a third-party vendor by credit card, debit card, check, or third-party payment apps such as Apple Pay.- Transfer customers to different departments as needed if agent was unable to.

• 

  Unemployed at this time

  Jul 2022 - Feb 2023

  Unemployed

  Mental Health Issues and evaluations.

• 

  TA Express

  Jan 2023 - now

  Lead Cashier

  As a Lead:- Direct and mentor employee tasks.- Perform administrative/management/clerical tasks using the Windows operating system.- Occasionally perform product orders.- Audit cashier drawers.As a Cashier:- Fully stock and maintain shelves and cooler.- Assist and navigate guests with their shopping order and pay using a POS system.- Clean the appliances and machinery that houses coffee and soda pop, and roller grill.- Take temperatures to maintain safe holding times to keep perishables fresh for customer consumption.As a Porter:- Maintain cleanliness of facilities including shelves, floors, walls, restrooms, trash, windows, and showers while using the appropriate Personal Protective Equipment (PPE).- Maintain the cleanliness outside of the facility including the parking lot, fuel bays, fuel pumps, trucker parking lot, sidewalks, and windows while using the appropriate PPE.- Fill ice in the soda pop machine.- Use Forklift for lifting product on pallets. Show less