Annette Newkirk

Experience

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  Esurance

  Aug 2003 - Mar 2016

  • Responsible for all aspects of the creation of a Claims Self Service on-line reporting process• Identify process improvement workflows in conjunction with key personnel from our claims offices• Work closely with Claims Managers, Marketing Directors, and Development Team to translate claims business requirements into customized web development.• Oversight of claims software implementation and training.• Manage and direct various vendors that are used for key integrations points for online applications• Manage a Team of Business and System Analysts• Develop, plan, and communicate project milestones and future initiatives to Senior Managers.• Manage vendor relations Show less • Supports and assists the claims department in implementing new applications, documenting requirements for new technologies and system integrations that support the Claims Self- Service concept • Serve as the liaison between departments to ensure full representation is achieved when implementing claim-related projects• Discussions with various vendors that will assist in building systems for project implementation• Lead Project teams through design and test to ensure strict adherence to business requirements• Research and recommend claims-related technologies that provide gains in customer service, claims handling efficiency, and overall day-to-day processes• Manage all communication elements both written and verbal during and after project meetings and discussions• Extensive project management skills demonstrated Show less • Interviews and makes recommendations for hiring of claims personnel• Manages daily workflow within the unit • Responsible for overall quality of claims handling within the unit• Reviews all files for coverage and/or authority• Ensures proper training for the ongoing development of the Claims staff• Completes Performance Reviews as required and administers on a quarterly basis• Involved in performance counseling• Monitors and reports Unit performance against established Metrics standards• Works closely with Branch Management in setting performance goals and best practices • Completed initial training for newly hired adjusters prior to the development of the Company’s training program Show less

  • Claims Self Service Manager

    Feb 2009 - Mar 2016

  • Claims Self Service Business Analyst

    Mar 2007 - Feb 2009

  • Claims Unit Manager

    Aug 2003 - Mar 2007
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  Citiwide Alliance Realty

  Aug 2007 - Jun 2016

  Real Estate Agent
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  Realnet Florida Real Estate

  Jun 2016 - Jun 2019

  Real Estate Broker Associate

  Negotiate prices and contractual terms with clients.Personalize purchase offers to make them more appealing to potential clients.Establish a competitive market price by analyzing and comparing the prices of recently sold properties in the area.Promote properties using various channels (social media websites, advertisements, flyers etc.)Double check that purchase agreements are met before closing the deal.Promptly come up with a list of properties that meet the client’s financial possibilities and needs.Connect with attorneys, contractors, mortgage lenders to establish a mutually beneficial professional relationship with them.Lease, rent, buy properties on behalf of clients.Invest in properties that have potential.Contact utility companies to set things up for the new owners of the property/house.Recommend and promote services and products to clients. Show less

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  Visions of Destiny, Inc.

  Jan 2018 - now

  Founder

  non-profit serving Youth in Hillsborough County

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  Newkirk Realty Group, LLC

  Jun 2019 - now

  Realtor Estate Broker/Owner

  Partner with clients to buy, sell and rent real estate properties within the target market you have identifiedActively seek and solicit clients by promoting brand, networking, advertising and offering services to potentially interested partiesShow various properties to prospective buyers and renters in order to showcase options and help them find the right propertyAdvertise and promote properties and the general brand in order to attract clients and draw traffic to properties for sale or rentDraft sale and purchase contracts for respective parties to be completed upon the closing of a real estate transactionAdvise clients on best practices in light of market conditions, general prospects and other relevant impacting factorsNegotiate between buyers and sellers to facilitate agreements that best serve both parties involved and maintain the value of the property at handEnsure that all real estate transactions initiated are in complete compliance with the applicable laws and regulations relating to the purchase, sale or lease of a propertyManage and oversee other real estate agents Show less