Experience

• 

  Alior bank s.a.

  Dec 2011 - Dec 2012

  Commercial banker

  Coordinating sales services, advising customers, service individual and business customers in the operations of cash and non-cash, bank accounts, deposits, loans

• 

  Capgemini

  May 2016 - Mar 2017

  Customer service advisor with dutch

  Advising and resolving client’s query via email and telephone, working with SAP and Q2R system, different tasks related with client’s payments and invoice processing.

• 

  Shell

  Mar 2017 - Nov 2017

  Hr advisor

  Verification, advising and resolving cases and issues related with Human Resources Systems & Expats scope via email and telephone in English and Dutch. Working with EIC, SAP, Salesforce systems.

• 

  Accenture poland

  Nov 2017 - Apr 2018

  Transition consultant

  Performing and helping in knowledge transfer and transition business process from clients location to Poland. Writing procedures according to the current working process, sharing knowledge with other employees, testing new IT systems and improving ways of working.

• 

  Cognizant

  Apr 2018 - now

  Senior process executive - dutch content analyst