Experience

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  Pinewood property lettings

  Jul 2009 - Mar 2011

  Administrative assistant
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  Matalan

  Jul 2012 - Aug 2013

  Sales assistant
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  C&n leisure ltd

  Dec 2012 - Aug 2013

  Bar staff

  Key Responsibilities include: • Cash handling.• Stock replenishing.• Supervisory of staff in managers’ absence.• Customer service.• Dealing with complaints• General housekeeping• Following relevant legislation and identifying potential hazards, rectifying these problems.Initiatives:• Promotion of the venue.

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  Sportsshots photography

  Jan 2013 - Feb 2022

  Assistant photographer

  Sports Shots is a local photography company specialising in all types of sporting events around Derbyshire. I attend events with the company when they need extra staff or if there is an opportunity for one of the leading Photographers to give me some on-the-job photography experience to improve my skills. Key responsibilities include:• Customer service• Cash handling• Using specialist software to enhance and edit photographsKey initiatives include:• Using my attention to detail to enhance photographs to their potential whilst the customer waits Show less

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  Bramwell pub company limited

  Aug 2013 - Nov 2014

  Bar staff

  Key Responsibilities include: • Cash handling• Supervisory of staff in managers’ absence• Customer service• Stock replenishing• Dealing with complaints• Nominated Energy Champion• General housekeeping• Up-selling to increase profits• Following relevant legislation and identifying potential hazards, rectifying these problems.Initiatives include:• Helped with implementation of “Payday-playday” which saw an increase in sales by an average £1.3K as opposed to other nights. Show less

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  Parity bars limited

  Nov 2014 - Aug 2015

  Bar supervisor & relief manager

  As a Supervisor, most of my time I have been based in one of 2 large town centre bars in Chesterfield and Accrington, Both are large capacity venues with a 70/30 wet/dry split, area renowned for their excellent sports facility and their locations on the circuits of their respective towns. As a Relief Manager, I have acted as the General Manager to cover for the absence of the permanent GM of The Psalter Hotel in Sheffield, and also whilst the company appointed a new GM for Varsity in Cardiff. The venues that I have held are a popular hotel in an upmarket residential area of Sheffield, and also a popular student/sports bar in Cardiff. Key responsibilities include:Relief Management of licensed premises to ensure that business is running smoothly and abiding by legislation.Overall responsibility of licensed premisesCompleting staff rotasSupervisory of staffEnforcing and abiding by legislation and health and safety objectives Reducing labour and energy costs where possible to maximise profitabilityCash flow managementStock managementConflict managementCustomer service and satisfactionProblem solvingUp-selling to increase profits Show less

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  Stonegate pub company limited

  Aug 2015 - Apr 2021

  Deputy manager

  Enthusiastic Deputy in one of Stonegate's popular town centre Proper Pubs in Grantham. Team Leader at popular Newark town centre pub August 2015 - April 2018 before promotion to DM, remaining in this site until May 2019 when I transferred to a site in Grantham. Key responsibilities include:Overall responsibility of licensed premises in General Manager's absenceHolding Manager for sites in absence of GMTeam motivation and buildingSupervisory of staffEnforcing and abiding by legislation and health and safety objectives Reducing labour and energy costs where possible to maximise profitabilityCash flow managementStock managementConflict managementCustomer service and satisfactionProblem solvingSales management Show less

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  Jct600 ltd

  Apr 2021 - Feb 2022

  Service advisor
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  Cazoo

  Feb 2022 - Aug 2022

  Imaging specialist
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  Stonegate group

  Aug 2022 - Oct 2024

  Deputy manager
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  Mitchells & butlers plc

  Oct 2024 - now

  General manager designate