Prateek Dubey

Experience

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  Focus Academy For Career Enhancement

  Jun 2015 - Aug 2018

  Senior Associate Trainer

  I worked for over 3 years as a Soft Skills and Aptitude Trainer. Demonstrated expertise in delivering impactful training sessions that empower individuals to enhance their interpersonal skills, communication abilities, and overall personal development. Proven track record of fostering a positive and inclusive learning environment.In addition to conducting successful training sessions, I held various key positions within the company, showcasing adaptability and versatility. Leveraging strong organizational skills, I effectively managed multiple roles, including curriculum development, program coordination, and mentoring. My commitment to continuous improvement and innovation enabled me to develop relevant and engaging training materials, keeping abreast of industry trends and best practices.With a solid foundation in education and a passion for nurturing growth, I am dedicated to equipping learners with essential skills to excel in their academic pursuits and professional careers. My ability to foster collaborative relationships with students, colleagues, and stakeholders has consistently contributed to the success of the organization. Show less

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  Multiple organisations

  Sept 2018 - Sept 2019

  Freelance Trainer

  Delivered multiple Soft Skills and Aptitude Training programs across multiple colleges pan India. I have consistently demonstrated the ability to empower learners with essential skills for personal growth and professional success.I have honed my expertise in designing and executing engaging training sessions that enhance communication, teamwork, problem-solving, and other critical soft skills. Leveraging a student-centered approach, I've successfully guided individuals from diverse backgrounds to unlock their full potential. Show less

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  Cafe Coffee Day

  Oct 2019 - Jun 2022

  Assistant Manager Learning Development

  Accomplished Assistant Training Manager | Soft Skills & Sales Training | Process EnhancementDedicated and results-driven Trainer with a proven track record of developing content and delivering comprehensive training programs to front-end to mid-management employees. With a keen focus on soft skills, selling techniques, and process knowledge, I have consistently empowered teams to excel in customer interactions, optimize sales strategies, and enhance overall operational efficiency.Key Strengths:Dynamic Training Delivery: Demonstrated ability to deliver training sessions that combine theory, practical application, and interactive elements to create a dynamic learning experience. Whether in-person or virtual settings, I adapt training methodologies to suit various learning styles and preferences.Team Empowerment: Through comprehensive training, I equip front-end to mid-management employees with the tools and techniques they need to enhance customer interactions, elevate sales performance, and align with organizational objectives. This has resulted in boosted team morale and consistently improved results.Collaboration & Leadership: Excel at building strong working relationships with team members, stakeholders, and senior leadership. My collaborative nature, combined with effective communication skills, enables me to bridge gaps and align efforts toward shared goals.Content Development: Developed and curated comprehensive training content covering soft skills, selling techniques, and product/process knowledge, catering to diverse audience levels within the organization.- Led initiatives to evaluate and improve existing processes, resulting in streamlined workflows, reduced redundancies, and enhanced customer experiences. Show less

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  Reliance Retail

  Jul 2022 - Jul 2023

  Assistant Manager Learning Development

  I worked for the Jewellery segment of Reliance retail. I was looking after for 15 stores in North India with 250+ headcount. 🔹 Facilitated engaging team-building exercises to enhance communication, collaboration, and overall productivity, fostering a cohesive and motivated workforce.🔹 Spearheaded the development and distribution of comprehensive surveys to meticulously gauge the effectiveness of training programs, ensuring continuous improvement and alignment with organizational goals.🔹 Led new hire orientation sessions and delivered ongoing training sessions covering a spectrum of essential topics including telephonic etiquette, customer engagement strategies, and effective team management techniques.🔹 Conducted thorough store visits and meticulous training audits to uphold operational excellence and ensure adherence to training standards, providing actionable feedback for continuous enhancement.🔹 Orchestrated quarterly Training Needs Identification (TNI) meetings, facilitating transparent discussions and setting clear expectations to address organizational learning gaps effectively.🔹 Empowered fellow trainers through regular Train-The-Trainer (TTT) sessions, equipping them with the tools and knowledge necessary to deliver impactful training programs consistently. Show less