Louis Vicart

Experience

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  BMW PELRAS TOULOUSE

  May 2012 - Jul 2012

  Marketing Assistant

  Assistant of the Marketing Department DirectorCreation of a Media PlanArrangement of the showroomPOS displayMailing and phoning campaignOrganization of the guest list for the Opening Ceremony of the new showroom Use of a CRM software

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  Microsoft

  Sept 2012 - Feb 2013

  Student Ambassador

  Promotion of Microsoft Products on SKEMA Sophia CampusWindows 8, Windows Phone 8 & Surface RT demonstrationSocial Marketing via a "Microsoft SKEMA Sophia" Facebook pageOrganization of a Windows Café

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  IBM

  Jun 2013 - Dec 2013

  Marketing intern, Software Group, ECM and Smarter Commerce

  Improved Social Marketing via the “ECM Benelux” Twitter accountAssisted Sellers and Marketing Managers in their daily tasksCreated bi-monthly Pipeline emails to communicate market leads to SellersOrganized a Round-Table to 30 LOB potential client

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  Alphabet France

  Dec 2013 - Aug 2014

  Marketing & Business Development Assistant

  Developed marketing tools for AlphaCity (corporate car-sharing solutions) and AlphaElectric (e-mobility solutions)Organized of several AlphaCity business breakfastsOrganized and hosted of electric-cars test-drivesCarried out the annual Mystery Tender study (benchmark)

• 

  BMW France

  Aug 2015 - Dec 2015

  Future Retail & Customer Interactions Assistant

  Carried out BMW and MINI online customer satisfaction surveys (+4000 surveys/month)Trained internal employees to a new ticketing and phoning tool to improve dealer satisfactionDeveloped a new “Voice of the Customer” survey to achieve sustainable satisfaction

• 

  Equancy

  Jan 2016 - May 2022

  Senior Consultant

  2022 : Groupe Lucien Barrière2021 : BMW France2020 : AXA Climate2016-2020 : Nissan Automotive EuropeMissions details below.

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  Nissan Motor Corporation

  Jan 2016 - Mar 2020

  Leaded Train The Trainer event during new vehicle launch for +80 employeesDeveloped and deployed training material for +5000 dealer staffAchieved 92% Full Confidence Index KPI on LEAF 40kWh F2F trainingLaunched an on-demand learning platform Built the European Customer Quality (CQ) dashboard and managed the monthly updateTracked CQ KPIs for all markets (performance versus objectives, tracker update)Organized a workshop (venue, activities and content) with all markets CQ Managers

  • Nissan Intelligent Mobility and Product Training Consultant

    Apr 2017 - Mar 2020

  • Customer Quality Consultant

    Jan 2016 - Apr 2017
• 

  Time for the Planet

  Aug 2020 - now

  Investisseur
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  AXA

  Sept 2020 - Dec 2020

  B2B Onboarding Consultant - AXA Climate

  Reworked and formalized CYMO solution commercial flowchartCreated B2B onboarding curriculum for new ClientsProposed an automated Client reporting template

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  BMW Group France

  Jan 2021 - Dec 2021

  Change & Training Consultant

  Developed with BMW Group France a Change Strategy to deploy a Marketing Automation tool to their dealer networkProject Management end to end : from design to deployment and trainingDeveloped and organized training sessions for +100 Dealer Marketing ManagersBuilt detailed training reporting (92% training usefulness and satisfaction)

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  La Fresque du Climat

  Feb 2021 - now

  Animateur
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  Waves of Change Coalition

  Apr 2022 - now

  Volunteer wave leader - Tideline startups x investors

  06/2022: Organized and animated a startups (+20) x investors (+10) speed-meeting during Waves of Change forum in Biarritz.2022-2023: Certified +37 startups based on their #CollaborativeSustainability potential.Organized and animated 3 Tideline events with @BPIfrance @euroquity at BPI headquarter in Paris.06/2023: Organized and animated our first Tideline Startup Challenge. A collaborative challenge designed to answer costal adaptation issues faced by 7 international coastal cities.

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  Capgemini Invent

  Jun 2022 - Feb 2023

  Senior Consultant

  People & Organization

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  FEVE (Fermes En ViE) 🦔

  Aug 2024 - now

  Committed investor

  I chose to invest in FEVE (Fermes En ViE) 🦔 because my investment supports the installation of farmers in France, while respecting those who feed us, the environment and our health.