Experience

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  Hitachi

  Apr 2001 - May 2005

  Human resources associate

  Delivered support to more than 2K employees on topics such as employment law, benefits, and Diversity & Inclusion. Served as liaison between employees and the legal department regarding visas and immigration process. Processed new hire, qualified events, and LOA/FMLA. Maintained comprehensive knowledge of various laws including EEO, Workers’ Compensation, and Unemployment /Disability laws. Managed a complex staffing budget and corporate giving budget of $150K

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  Philips

  May 2005 - Jun 2006

  Human resources coordinator

  Fostered a culture of diversity, equity, and inclusion. Served as a trusted advisor to HR business partners in creating employee surveys to gather data for analysis, and development of new training programs. Contributed to new hire orientations, exit interviews, background checks, and employee training.

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  Liazon

  Dec 2008 - Aug 2021

  Supervise a team of 10 to 15 employees focused on delivering exemplary client services. Manage daily operations and functions of the organization. Provide ongoing, timely feedback, training, and promotion of equity and empowerment through coaching to a diverse group of staff, resulting in improved performance. Coordinate one-on-one meetings and provide evaluations tocommunicate opportunities for improved performance and service delivery. Collaborate with cross-functional departments and foster a culture of diversity, equity, and inclusion. Consistently implement new processes and procedures to enhance the organization’s efficiency and automation. Show less

  • Associate Director of Client Service Support Team

    Apr 2015 - Aug 2021

  • Client Service Manager

    May 2011 - Apr 2015

  • Intern to Full-Time Account Specialist

    Dec 2008 - May 2011
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  Willis towers watson

  Apr 2015 - Aug 2021

  Associate director, client services

  Willis Towers Watson acquired Liazon in 2013

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  Centivo

  Aug 2021 - now

  People & organization business partner at centivo