Experience

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  Making all children priority

  Sept 2006 - Jun 2007

  Teacher

  • Designed daily lesson plans for 2-3-year-olds• Taught rudimentary education and skills• Evaluated child performance through daily assessment rubrics• Maintained a sanitary/fun learning environment

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  2 divided by zero

  Sept 2007 - Apr 2009

  Music blogger

  • Wrote reviews and critiques of songs and musical acts• Researched musical acts, fact-checked stories (critiques and reviews) of other writers • Used Adobe Photoshop and basic HTML to edit and upload pictures, embed links and videos to the website• Utilized social media platforms to increase traffic to the websitesite

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  Self-employed

  Sept 2009 - now

  Freelance editor

  • Edit articles, web content, and academic works for clarity, uniform voice, grammar, and style, including typography and spacing• Edit articles and web content for SEO• Fact check and research veracity of statements in articles, web content, and academic works

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  Theater mania / ovationtix

  Apr 2010 - Jun 2011

  Customer service rep

  • Provided customer support and problem-solving for all inbound phone sales and inquiries• Researched, built content, and approved national listing for theaters and shows• Created as well as edited copy for listings on Theatermania.com• Worked closely with Listings Editor on all copy-editing, proofreading, and fact-checking listings• Special Recognition: • Employee of the month: October 2010 • Vegas Uncorked 2011 Concierge: Handled all inbound call, text, and emails regarding Vegas Uncorked • Handled and edited Vegas Uncorked Visitor’s Guide 收起

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  Fishbat

  Aug 2012 - Feb 2013

  Pr / marketing associate (intern)

  • Managed company’s Facebook and Twitter accounts• Increased online reach and influence from 36% to 100% measured via Vocus• Compiled marketing research via Vocus and HootSuite• Copy edited written and video press releases, and blogs on company website via Word Press• Compiled analytical marketing research for clients via Vocus and Hootsuite • Generated and proofed press releases for best possible Search Engine Optimization (SEO)• Lead in-house marketing campaigns via social media utilizing Facebook, Instagram, Twitter and digital press• Content written was picked up by Newsday, Boston Globe, and various other media outlets• Part of the team responsible for fishbat winning Best Social Media Agency 2013 in Long Island Press Best of L.I. 2013 收起

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  House of da laza

  Jun 2013 - Dec 2013

  Lead researcher / writer

  • Researched marketing outlets and funding options on company’s behalf• Drafted and edited pitch letters for outgoing press materials and internal needs• Generated and maintained the website’s content

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  Press+

  May 2014 - Aug 2016

  Customer care representative

  • Responded to customer phone and email inquiries• Edited customer and publishing affiliate accounts• Updated and process payment for digital subscriptions• Communicated with affiliates via phone and email to assist with customer satisfaction

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  Industry rules

  May 2016 - Oct 2016

  Editor/writer

  • Edit articles for clarity, voice, grammar, content, and SEO• Write articles as assigned• Proofread digital layout of magazine before it went to print. • Noted typographical errors like varying font sizes and spacing of photos and text alignment.

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  X.ai

  Aug 2016 - Mar 2017

  A.i. trainer

  • Analyze language data and classify according to guidelines, with a high level of efficiency and accuracy• Provide ongoing feedback and analysis for evolving internally built tools and guidelines• Identify and communicate efficiency gains for processes and procedures• Become an expert in my subject matter domain• Contribute training materials and train colleagues to be experts

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  Ahalife

  Jan 2018 - Mar 2018

  Data integrity operator

  • Audited inventory shipping dimensions and weights via Google Sheets, market research, and judgment• Created search filters for all inventory sold on Ahalife.com• Took on special projects for merchandising department, e.g. edited and uploaded photos and product pages for Ahalife.com• Read through product listings on company website and edited typographical and grammatical errors.• Updated product headlines/descriptions for clarity

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  Newyorkdress

  Jun 2018 - Nov 2018

  E-merchandising associate

  • Forecasted sales and future product trends for vendor management and product line optimization.• Calculated product trends and profitability; continually optimizing product placement in order to maximize buyer interest and sales rates.• Communicated with designers and copywriters to ensure quality photos and descriptions of NYD products• Coordinated over 9,000 products and 45 vendors for retail sale seasonally.• Managed, prepped and presented merchandise for site uploads.• Maintained product revisions through updates and editing via Photoshop, Excel, etc.• Directed landing page optimization efforts through classification and categorization of product lines.• Edited copy from copywriters regarding voice, clarity, grammar, and typography before uploading to company website. • Occasionally created copy for products without descriptions. 收起

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  Audible

  Mar 2019 - now

  • Manager, Catalog Operations

    Jun 2023 - now

  • Associate Manager, Content Lifecycle

    Oct 2022 - Jun 2023

  • Content Coordinator

    Apr 2021 - Oct 2022

  • Indexer/Copyeditor

    Mar 2019 - Apr 2021