Experience

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  Department of health & human services, victoria

  Jan 1994 - Jan 1996

  Disability support worker

  I started my career in the Disability sector at Janefield Training Centre as a Support Worker in many of the residential settings based on the one site in Bundoora.

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  Idv inc. (ivanhoe diamond valley center)

  Jan 1995 - Jan 1998

  Disability support worker

  I worked as a casual DSW in one of the Supported Accommodation Services (SDA) that IDV managed in Bundoora.

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  St john of god health care

  Jan 1996 - Jan 2007

  Area manager - accommodation services - substantive position

  I held various positions in my 11 years at St John of God Services, they included:--Active Participation Manager - 6 months-Area Manager - North/West Accommodation - 7 years-Acting Program Manager - North/West Accommodation - 1 year-Special Projects - devised & implemented a staff induction program for St John of God Services staff - 1 year-Program Coordinator - Choices Day Services - 6 months-Team Leader - Choices Day Services - 6 months-Respite Supervisor - Weekend Programs 1.5 years-Support Worker - Choices Day Services - 1.5 years Show less

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  Wallara australia limited

  Jan 2007 - Jan 2008

  Accommodation services manager

  I held the position of Accommodation Manager reporting directly to the CEO at Wallara. I was responsible for 2 Area Managers, admin support and Team Leaders. My role was varied with a strong focus on Leadership, developing the Strategic Direction, growing the business, OH&S, continuous quality improvement, maintaining a significant budget and working collaboratively with many internal & external networks, staff, families & residents.

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  Healthability

  Jul 2008 - Feb 2020

  Manager of the In Home Community Supports Program & various Social Support Groups. The goals I wish to achieve within my current role are:-Streamline & improve processes to work more efficiently-Add value & knowledge to the teams-Lead the teams in positive change-Resource, trial & implement new software-Grow the business-Continuously work towards positive outcomes for the participants & Quality improvement-Maintain & improve staff culture-Have all the programs I manage be in surplus Show less I transitioned into the role of a Support Coordinator under the new reform of the NDIS to assist participants to coordinate & implement their NDIS Plans from July 2016 to October of 2018. I have held both Acting Manager (2months) & Acting Team Leader (6 months) positions within the last 2 years. I was the Acting Program Manager over the period when we transitioned from a block funded program to an insurance scheme model working in the NEMA region. All of these roles have required excellent time management skills, effective communication, effective listening, crisis management skills, budgeting skills, empathy and compassion and a strong understanding of advocacy and support in many forms. I was nominated in 2016 by peers to joint the People Matters Working Group within healthAbility to improve and continuously strive for a better staff culture. Show less I worked for 8 years as a Disability Case Manager within the making a difference program (MADP). I held a caseload of 25 families & provided the following supports within my role:--research, resource & connect families to services-provide advocacy -complete funding applications -DSR applications (Disability Support Register)-holistic support for carers & their children-adhere to various acts-was a part of the Bouverie Centre Clinics Case Management Support group-held a portfolio specialising in children diagnosed with ASD Show less

  • Manager - Community Supports

    Nov 2018 - Feb 2020

  • Support Coordinator

    Jul 2016 - Nov 2018

  • Case Manager

    Jul 2008 - Jul 2016
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  Melbourne polytechnic

  Jun 2010 - Nov 2010

  Casual teacher

  Developed subject material & presented one subject for Certificate IV in Disability Studies to a class of 17 students. Developed all learning material, assessments & graded students work.

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  St john of god health care

  Feb 2020 - May 2021

  Positive practice manager

  -Authorised Program Officer/Authorised Reporting Officer -Manage & educate staff at all levels of the organisation in least restrictive practices and best practice relating to the people we support -Successfully maintained the organisations compliance relating to Restrictive Practices on behalf of the people we support -Liaise and work in conjunction with the Victorian Senior Practitioner, Office of Professional Practice and the NDIS Safeguard & Quality Commission -Understand and adhere to all legislation relating to people living with a disability -View, approve & upload all Behaviour Support Plans to the Restrictive Intervention Data System (RIDS) -Report monthly on all Behaviour Support Plans (Restrictive Interventions) via the NDIS Portal (Proda) -Work with managers & support workers to bridge to gap between Behaviour Support Practitioners and the implementation of Behaviour Support Plans by staff -Co-Devised an online training program for staff on Positive Behaviour Support & keeping safe - Behaviours of Concern (BOC) and also delivered this training face to face Show less

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  Oncall group

  Aug 2021 - Dec 2021

  Manager professional services

  Managing the Support Coordination & Positive Behaviour Support Teams. APO & ARO & a Behaviour Support Practitioner.

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  Life without barriers

  Mar 2022 - now

  Working in the National Safeguarding Unit I am the APO for Victoria. Working in the Business Performance Unit in the Disability & Mental Health stream, I developed a new process for LWB for people’s plan variations and evidence collection to enable people to be aware of the process & necessary requirements for any type of NDIS plan review, variation or reassessment. Subject matter expert working in the Integration & Change Management Office (ICMO) Team. Specifically leading the work in the NDIS Plan Review Preparation space. Educating & collaboratively working with all levels of management to implement positive change & progression in the area of clients being supported to achieve the best outcome in relation to achieving their goals & aspirations in their own lives

  • Authorised Program Officer

    Aug 2023 - now

  • Program Manager - Disability & Mental Health Business Performance Unit

    Dec 2022 - Jul 2023

  • Program Manager - Intergration & Change Management Office

    Mar 2022 - Dec 2022