Experience

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  Lititz recreation center

  Mar 2017 - Feb 2019

  Lifeguard

  -Tasked with safeguarding pool guests.-Learned various CPR and in-pool save techniques.-Developed a professional understanding of job duties and job expectations.

• 

  Hershey entertainment & resorts company

  Mar 2019 - now

  -Coaching a team of over 200 part time team members, as well as a small team of full time staff.-Monitoring stand performance through P&L analysis-Facilitating new product ideas.-Ensuring waste and inventory are being tracked effectively across all stands.-Analyzing labor needs for each stand and ensuring that the labor budget for each is being met.-Ensuring food safety standards are being met by team members across all stands-Providing operational support to the area as necessary.-Carrying out promotions for team members.-Conducting necessary coaching conversations with team members.-Facilitating the hiring process for all part time Chick-Fil-A team members.-Serve as the department MOD for certain shifts Show less -Ensured that the assigned area ran effectively according to the company's standards of hospitality-Displayed and rearranged merchandise-Worked and communicated directly with the area manager-Created performance reviews for area staff.-Checked and approved break sheets.-Developed the skills of games team members.-Completed multiple deliverables such as weekly inventory reports and daily cost analysis reports.-Addressed and solved any guest issues regarding game stands, team members, or general questions about the park.-Curated a daily game operation schedule that adhered to Child Labor Laws.-Trained all levels of both the front line and area supervisory staff on respective job duties.-Restocked game stands and general area supplies throughout the operating day. Show less

  • Concessions Area Manager

    May 2024 - now

  • Career Break

    Jan 2024 - May 2024

  • Games Operations Supervisor

    Feb 2023 - Jan 2024

  • Games Area Supervisor

    Oct 2021 - Feb 2023

  • Games Assistant Supervisor

    Feb 2020 - Oct 2021

  • Games Team Member

    Mar 2019 - Feb 2020
• 

  St. pancras renaissance hotel

  Sept 2022 - Nov 2022

  Intern, event management and marketing

  -Created promotional posters.-Filled out social calendar for various social media platforms.-Curated PowerPoints to show to potential clients.-Created electronic signage for various meeting rooms.-Sat in on weekly BEO meetings.-Created MSA Links for non internal events.-Stood in/assisted with site visits.-Checked car park tracking system for clients who wanted to reserve parking.-Interpreted Banquet Event Orders.-Helped with any miscellaneous tasks/admin work that needed done. Show less