Ethan Harner

Ethan harner

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location of Ethan HarnerHarrisburg, Pennsylvania, United States
Followers of Ethan Harner454 followers
  • Timeline

  • About me

    Concessions Area Manager at Hershey Entertainment & Resorts

  • Education

    • Susquehanna university

      2020 - 2024
      Bachelor of science - bs management

      Activities and Societies: Pi Kappa Phi -Graduated from the AACSB accredited Sigmund Weis School of Business-3.60/4 Cumulative GPA-Dean's List

    • Manheim central senior high school

      2016 - 2020

      Activities and Societies: Marching Band, Swimming

  • Experience

    • Lititz recreation center

      Mar 2017 - Feb 2019
      Lifeguard

      -Tasked with safeguarding pool guests.-Learned various CPR and in-pool save techniques.-Developed a professional understanding of job duties and job expectations.

    • Hershey entertainment & resorts company

      Mar 2019 - now

      -Coaching a team of over 200 part time team members, as well as a small team of full time staff.-Monitoring stand performance through P&L analysis-Facilitating new product ideas.-Ensuring waste and inventory are being tracked effectively across all stands.-Analyzing labor needs for each stand and ensuring that the labor budget for each is being met.-Ensuring food safety standards are being met by team members across all stands-Providing operational support to the area as necessary.-Carrying out promotions for team members.-Conducting necessary coaching conversations with team members.-Facilitating the hiring process for all part time Chick-Fil-A team members.-Serve as the department MOD for certain shifts Show less -Ensured that the assigned area ran effectively according to the company's standards of hospitality-Displayed and rearranged merchandise-Worked and communicated directly with the area manager-Created performance reviews for area staff.-Checked and approved break sheets.-Developed the skills of games team members.-Completed multiple deliverables such as weekly inventory reports and daily cost analysis reports.-Addressed and solved any guest issues regarding game stands, team members, or general questions about the park.-Curated a daily game operation schedule that adhered to Child Labor Laws.-Trained all levels of both the front line and area supervisory staff on respective job duties.-Restocked game stands and general area supplies throughout the operating day. Show less

      • Concessions Area Manager

        May 2024 - now
      • Career Break

        Jan 2024 - May 2024
      • Games Operations Supervisor

        Feb 2023 - Jan 2024
      • Games Area Supervisor

        Oct 2021 - Feb 2023
      • Games Assistant Supervisor

        Feb 2020 - Oct 2021
      • Games Team Member

        Mar 2019 - Feb 2020
    • St. pancras renaissance hotel

      Sept 2022 - Nov 2022
      Intern, event management and marketing

      -Created promotional posters.-Filled out social calendar for various social media platforms.-Curated PowerPoints to show to potential clients.-Created electronic signage for various meeting rooms.-Sat in on weekly BEO meetings.-Created MSA Links for non internal events.-Stood in/assisted with site visits.-Checked car park tracking system for clients who wanted to reserve parking.-Interpreted Banquet Event Orders.-Helped with any miscellaneous tasks/admin work that needed done. Show less

  • Licenses & Certifications

    • Servsafe manager

      Hershey entertainment & resorts company
      Feb 2025