Experience

• 

  Carrefour

  Sept 2007 - Dec 2011

  Manager raion
• 

  Orange romania

  Feb 2011 - Jul 2016

  Customer care account representative

  - taking care of inquiries, managing complaints and operating changes as requested by customers;- promoted and sold company products and services;- handled postpay and large business accounts;- offered support and training on the job for newer colleagues

• 

  Sdl plc

  Jul 2016 - Jun 2021

  • IT Manager - NASA Region

    Nov 2019 - Jun 2021

  • Lead IT Service Delivery Engineer

    Aug 2018 - Nov 2019

  • IT support engineer

    Jul 2016 - Aug 2018
• 

  Rws group

  Jun 2021 - now

  • Global IT Technical Support Manager & Regional IT Service Delivery Manager

    Jul 2023 - now

  • Global 3rd Line Service Delivery & BizApps Support Manager

    Nov 2021 - Jul 2024

  • IT Manager - NASA Region

    Jun 2021 - Nov 2021