Experience

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  Coutry roads day camp

  Jun 2014 - Aug 2014

  Baking specialist

  -Led baking classes throughout the summer-Learned how to handle a large group of people-Improved delegation qualities

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  Cambridge inn

  Jun 2014 - Aug 2014

  Line cook & expeditor

  -Established and improved cooking skills-Learned how to succeed in a fast paced environment-Expanded my knowledge on food preparation

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  Jmu hospitality management

  Aug 2014 - Aug 2017

  Event staff

  -Gained skills in team work cooperation and collaboration within the Hospitality Industry-Learned how to achieve a successful themed event-Gained experience in reception, dining experiences and back of househttp://sites.jmu.edu/dukesp14/guest-info-2/theme-overview/

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  Aramark

  Sept 2014 - Mar 2015

  -Complete training and gain experience at each location within the dining hall-Understand safety regulations, precautions, and responses -Food and workplace safety training-Developing a team work mindset-Learning the in's and out's of University food service

  • Student Worker

    Jan 2015 - Mar 2015

  • Extern

    Sept 2014 - Dec 2014
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  Empanada guy

  May 2015 - Dec 2015

  Register attendant, line cook, and food truck operator

  -Assist in purchasing and receiving orders-Worked on a team to assist with recipe creation-Understand the positives and negatives of the growing food truck industry

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  Aramark

  Mar 2016 - Jan 2017

  - Manage over 60 student workers throughout the process of hiring, training, placement, and daily motivation.- Member of a three person team, who serves as the liaison between student workers and upper management.- Learned strategies to manage a large multi-facet dining hall - Work closely with the Student Managers to achieve daily goals- Gain experience in helping lead a team- Delegate and manage tasks to ensure high standards and procedures by student workers

  • Student Manager

    Sept 2016 - Jan 2017

  • Student Supervisor

    Mar 2016 - Sept 2016
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  Marriott international

  Jun 2017 - Aug 2020

  - Improved liquor inventory procedures by creating new pars for our main storeroom.- Championed the Mobile Dining launch and conducted employee trainings to guarantee a smooth hotel-wide transition.- Collaborate with events by overseeing restaurant operations ensuring a successful execution. - Increased the Hotel’s social media following by strategically marketing its amenities through online media platforms. - Manage three food and beverage outlets within a 1,400 + room hotel- Motivate a team of over 50 hosts, driving our brand standards as well as exceptional service- Manage third party labor from interview, hiring, disciplinary action & firing-Daily administrative work including scheduling, payroll, evaluation of financial reports and guest satisfaction surveys

  • Assistant Food And Beverage Manager

    Aug 2018 - Aug 2020

  • Food and Beverage Manager (Voyager)

    Jun 2017 - Aug 2018
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  Precision tech home services

  Feb 2021 - Aug 2021

  Customer service representative

  - Responsible for route optimization of 20 technicians.- Manage permit and rebate processes for all HVAC installs & plumbing projects. - Troubleshoot and resolve customer complaints and concerns. - Answer incoming phone calls and direct them to the proper department.- Prepare job costing sheets to determine net income.

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  Marriott international

  Aug 2021 - May 2023

  Food and beverage operations manager

  - Complete monthly inventory and improve procedures such as adjusting storeroom pars and moving dead stock liquor to improve liquor cost.- Complete weekly activities such as scheduling, payroll, liquor purchasing and evaluation of guest satisfaction surveys for both the restaurant & banquet departments. - Collaborate with clients in planning private events, ensuring a successful execution from start to finish. - Manage a $4 million dollar banquet operation across 35,000 square feet of meeting and event space within a 302 room hotel. Show less

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  Heartland payment solutions

  Jun 2024 - Jan 2025

  Relationship manager