Ana Dourado

Experience

• 

  Grupo Mabel

  Aug 2006 - Aug 2008

  Laboratory Analyst

  I was responsible for the releases, packaging approval, documentation, specifications. Supplier assessment and packaging development. I was part of the team that certified the Mabel Group in ISO 9001 and 14001. Development of technical plant in AUTO CAD, internal audit, supplier qualification, physical chemical analysis and non conformities reports.

• 

  Hypermarcas S/A

  Aug 2008 - Jun 2012

  I worked in the quality area of ​​the food and sanitation business units, in the area of ​​process quality and risk management. Participated in improvement processes through advanced quality tools. Performed product quality risk assessment audits as well as improvements using statistical tools and good manufacturing practices. Acted in commissioning processes, pilot lots, specifications and approval of new projects. Implemented ABNT-based demerit design and product traceability. Trained teams through GMP and Process Control training programs. Show less Performed activities in the area of ​​quality and environment management, structuring the documentation system, indicators, supplier evaluation, quality tools, processes mapping, and others. I participated in the implementation of SAP QM module in Hygiene and Cleaning factories. Participated in any product and process quality improvement projects. I was part of the team that worked on the recertification of the steel powder production process according to ISO 9001/2008. Performed internal quality audits (GMP, traceability, ISO 9001 requirements) and external audits on service providers. Show less

  • Operations Quality Analyst

    Jun 2011 - Jun 2012

  • Corporate Quality Analyst

    Apr 2010 - Jun 2011

  • Quality, R&D and Environment Analyst

    Aug 2008 - Apr 2010
• 

  Ypê

  Jul 2012 - Nov 2015

  I am part of the production area of ​​the hygiene and cleaning business unit in the manufacturing area. Responsible for losses management and productivity indicators, budget expenses and process improvements, motivating staff to achieve goals, providing actions to achieve goals. I was part of the TPM project implementation team. I am part of the production area of ​​the hygiene and cleaning business unit, in the supervision area. Lead a team of 150 people in the production area, was responsible for managing the indicators, motivating staff to achieve goals, managing with process improvement using Falconi methodology, routine management, PDCA cycle, inventories. I worked in the production area of ​​the hygiene and cleaning business unit, in the management area. Responsible for indicators elaboration, improvement proposals, processes validation, EMS system, routine management, PDCA cycle, Statistical Process Control (CEP), process monitoring, project management, management focused on Falconi management system.

  • Manufacture Staff

    Jan 2014 - Nov 2015

  • Production Supervisor

    Aug 2012 - Jan 2014

  • Management Analyst

    Jul 2012 - Aug 2012
• 

  Sheq Consultoria e Treinamento

  Dec 2015 - Oct 2016

  Consulting

  Responsible for procedures elaboration and processes mapping. Structuring performance indicators worksheets and dashboard for strategic and tactical decisions. I developed trainings content, such as Industrial Process Validation and Problem Solving Tools. Performed review of laboratory and administrative management procedures.

• 

  BTCC Conexão Cliente

  Oct 2016 - Apr 2017

  Specialist in Continuous Improvement Processes

  Acting in processes, adopting BPM methodology transforming the textual in flows and executing the whole process life cycle. Process mapping and business process improvement. Diagnostic report for process improvement and transformation (As Is, To Be). Focus on improvement actions with cost reduction, KPIs control and process views.

• 

  The Kraft Heinz Company

  Apr 2017 - Jun 2020

  Responsible for quality management in Nerópolis site and DC (Brazil), with a budget higher than US $ 4 million / year. We work with 33 production lines, 85 formulas, 120 ingredients, 101 SKUs, 90 critical process control points and 2 preservation processes (pasteurization and sterilization). I drive the implementation, monitoring and improvement of the QRMP global quality standards, Golden Rules and food safety risks analysis system. Leader of 5 laboratories, performing 200.000 analysis/year: agricultural laboratory (tomato and corn); incoming raw materials and packaging; microbiology; microscopy; finished goods release. Local head of Cleaning and Sanitation and Pest Control. Responsible for reduce consumer complaints and customers devoltions, in addition to investigate the root cause and define the corrective and preventive actions. Lead and train 1500 employees in Good Manufacturing Practices and Quality Policies. Audit and control the quality standards in primary processes of corn (100 thousand tons) and tomato (310 thousand tons and US $ 28 million processed paste). Show less Lead a 32-people team, including the manufacturing process, laboratories, cleaning & sanitation, risk assessment and thermal process, in addition to the harvest season. Quality representative in the tomato harvest management, validations and primary process controls. Manage the quality assurance of raw materials, packages and finished goods, according to the FSQ System, complying with HACCP requirements and current legislation. Validate the analytical procedures and release finished products, based on physical-chemical, microbiological and microscopic analysis, meeting the internal specifications. Support to technical trainings, implement and validate Cleaning & Sanitation and Thermal Process routines. Elaborate the annual budget for quality (VIC and ZBB) and follow the plan compliance. Perform quality audits in internal systems and documentation, in field (harvest) and processes, as well as corporative audits in designated plants. Perform CCP’s and CP’s validation, ensuring the correct work of In Line Product Protection Equipment. Investigate and treat consumer complaints, reverse logistics devolutions and quality holds. Ensure the compliance of corporative standards aiming to reach the best quality, efficiency and productivity. Show less

  • Food Safety and Quality Manager

    Dec 2018 - Jun 2020

  • Food Safety and Quality Coordinator

    Apr 2017 - Nov 2018
• 

  Cargill

  Jul 2020 - now

  Food Safety Quality and Regulatory Plant Operations Lead