Deepak Bisht

Experience

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  Symphony Teleca

  Dec 2004 - Feb 2009

  Senior Data Analyst

  Roles and Responsibilities: • Prime responsibility was to create Japanese address directory for data verification and correction• Maintained Japanese address directory which is a collection of postal addresses in Japan• Downloaded data from official website of Japan post which is the source of information for this directory.• Responsible to changes to Japanese address in address directory for data validation purpose.• Performed testing on Japan directory and JPost library. • Often involved in the creation of test data. Show less

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  Amazon Development Centre (India) Pvt. Ltd.

  Jul 2011 - Dec 2011

  E-book Japanese Language Specialist

  • Did proofreading of e-books with original scan document.• Checked the format and alignment of text, images and other contents in e-book.• Checked and corrected the output e-books in proofreading Software.• Did Quality Assurance (QA) of the e-book.

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  Vmware Software India Pvt Ltd

  Dec 2011 - May 2017

  Sr. Data Analyst

  Data and Vendor Management: Maintaining accounts data in Master Database, Supporting and empowering business:• Searched and Identified Vendors for Contacts and Accounts data in APAC region.• Negotiated on price and work volume.• Coordinated with vendors and resolve issues. Reviewed deliveries submitted by vendors.• Monitor all aspects of vendor work and ensures that all contract deadlines are met.• Resolved vendor dispute in timely and professional manner.• Arranged vendor meeting in twice a month, responded all inquiries.• Prepared project progress report and identify area of improvements.• Maintained ongoing communication with vendors.• Audited of deliverables and ensured quality deliverables.• Monitored deliveries from vendor as per agreement.• Managed $80k of projects with vendors.• Acted as a single point of contact for vendors and internal stakeholders for escalations and new engagements.• Managed contact acquisition and account profiling projects to acquire contact data for APAC region and coordinated with vendors.• Maintained Accounts data, Contact Data, Job title data, Department data and Accounts segmentation data for Marketing and Business Operations in excel file.• Identified duplicate accounts, incorrect accounts and incomplete data.Procurement Management:● Goal was to get the best price and quality for purchases.● Negotiated pricing and terms and conditions for services ensured delivery in a timely manner.● Ensured that all services are bought at the most competitive price and delivered on time.● Created a list of potential suppliers.● Managed, coached and mentored other members of the procurement team.● Negotiated the lowest prices.● Involved in Purchase order generation and invoice release from Finance team.Report generation:• Created reports on contact data & account profiling data collected from vendor.• • Reported to all stakeholders (Leadership team). Show less

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  Globus

  May 2018 - Jul 2018

  Department Manager - Sales Operations

  Globus is luxury brand in the fashion market of India. As a Department Manager, my core activities include:1. Recruited, trained, and managed staff to enforce store values and fuel company growth.2. Executed monthly staff performance evaluations to make necessary improvements.3. Organized highly effective marketing campaigns such as flyers at local events.4. Monitored Daily Operations of store.5. Ensured sales staff availability from both In-house department and national brands (vendors).6. Provided department target and individual sales target to staffs, took review follow up in every 2 hours.7. Shrinkage control: security personnel are informed on security threats, giving instructions on regular basis.8. Made sure standard operating procedure (SOP) are followed in sales department, billing department, merchandise display, cleanliness and procedure after opening of store and before closing of store.9. Prepared sales report of the day and sending to senior management.10. Took feedback from every department where we are lagging behind and where store is improving. Show less

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  Q-Dat IT Solutions Private Limited

  Aug 2018 - Jul 2019

  Operations Manager

  Q-DAT is an IT solutions company which is into data management and back-office operations. As an Ops. Manager, my core activities was included but limited to below points:1. Managed 3 projects with data entry, data collections and data processing.2. Responsible for client engagements and interactions, feedback analysis, regular clients’ meetings.3. Implementation of work actions given by clients on day today basis.4. Resolved client’s issues on daily basis and expediting urgent assignments.5. Monitored the whole project from start to closure.6. Sending weekly projects status report to Senior management.7. Team management – allocated task to each member of the team.8. Managed team of 18 employees.9. Appraisal and feedback of employees.10. Observed employees’ attendance and planning their leave plan for the month. Show less

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  IDC Technologies, Inc.

  May 2019 - now

  Sr. Executive

  Request for information team (Legal team) January 2022 till dateResponsibilities: Mentioned points are included which I performed but not limited to below points:1. Preparing and validating an agreement taking confirmation from business team on agreement clauses, pricing, and periods of services.2. Sending services agreements, non-disclosure agreement, code of conduct to legal team for their review and feedback.3. Maintain client's agreements and various documents in repository.4. Follow up for renewal & extension of agreements with business team on monthly basis.5. Executing for final signature of various documents such as statement of work, Work order, statement of scope, purchase order, various bidding forms in excel / in word format or on portal forms.6. Coordinate among business team, legal team, compliance team, finance team to collect various documents and information as per requirement which come from sales operation team.7. Performing vendor-empanelment on client's portal or in Excel or Word documentVendor Management System Team, (May 2019 to December 2021)Responsibilities:1. Managed and worked with onboarding vendor partners.2. Monitored and managed on-boarding process of referred candidates happened in Vendor site.3. Helped in negotiating salary component for candidate and commercial rate for client.4. Monitored documents uploadand forms submission by candidates on client's portal and share feedback to vendors.5. Coordinated among client (HR), Vendor and joining resources.6. Performed empanelment of vendor in IDC system.7. Provided onboarding Training to new vendors.8. Resolved various queries asked by vendors and implemented suggestions from client9. Kept records of joining resources details from vendor. Show less