
Timeline
About me
Experienced Branch Operations Manager with 9 years in banking- Driving Operational Excellence and Customer Satisfaction
Education

Dr. a.p.j. abdul kalam technical university
2010 - 2014Bachelor of technology (b.tech.) mechanical engineering
Experience

Icici bank
Oct 2015 - Jan 2022Deputy Branch Manager
Apr 2020 - Jan 2022Relationship Manager
Apr 2018 - Mar 2020Customer Service Officer
Oct 2015 - Mar 2018

Hdfc bank
Jan 2022 - nowBranch operations managerManaged day-to-day branch operations, including customer service, cash management, and compliance.Led a team of professionals, providing coaching and development to drive performance.Developed and implemented process improvements to enhance efficiency and reduce operational costs.Ensured compliance with all regulatory requirements, including KYC and AML procedures.Built strong relationships with customers and stakeholders to drive business growth.
Licenses & Certifications

Irda
Insurance regulatory authority of india
Nism
Association of mutual fund in india
Languages
- enEnglish
- hiHindi
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