Experience

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  Us air force

  Jan 1976 - Jan 1982

  Navigator

  Retired (Lieutenant Colonel) from USAF Reserves December 2000 after 24 total years of service and over 5000 flight hours in various models of the Lockheed C130 Hercules aircraft.

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  Hewlett-packard

  Dec 1993 - Sept 2006

  Ito support specialist v

  ITO Support Specialist V, Jun. 2003 – Sep. 2006• Managed worldwide infrastructure projects for external customers from initiation through implementation.• Multiplexers error differentiation between voice and data• Network Intrusion Detection Systems for Data Centers worldwide• Renewal of Business Process Outsourcing (BPO) agreements for external customer• Hardware capacity and financial forecasting• Designed, developed, implemented, and maintained various web applications using PHP, Javascript, HTML, CSS, and MySQL in direct support of external global customers and managed security configuration on network devices (firewalls, routers, and switches) in worldwide data centers.Manager, Jan. 2000 – Jun. 2003• Managed development of overall system architecture of worldwide enterprise solutions.• Managed 15 personnel to define application architecture, technical architecture, data architecture, process flows and integration, and organization design of Agilent Technology’s CRM initiative.• Directed detailed design of solution: middleware-centric architecture that integrated web portal, front-office and back-office applications (solution supported multi-channel CRM, ERP, full lifecycle automated order management, field service, and engineering coordination, billing and collections automation, and real-time reporting), consolidation of data center servers.• Reported directly to executive leadership team (COO, CIO, EVPs, SVPs).IT Consultant, Jun. 1996 – Jan. 2000 Program management for Americas Y2K for HP’s world-wide response centers, Division IT website, and associated e-services including architecture, design, testing, and implementation.IT Engineer, Dec. 1993 – Jun. 1996• Team Lead for Americas Customer Services application support team, concentrating on Unix-based applications with relational databases as back-end.• Managed projects for Unix application support for worldwide support centers.• Improved customer’s call center reliability and uptime by 10%. Show less

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  Cox communications

  Sept 2006 - Feb 2007

  Senior project manager (contractor)

  • Supervised security upgrades of all network devices and major billing applications as part of PCI compliance.• Managed the centralization of telephony billing data mediation.

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  The home depot

  Apr 2007 - Apr 2008

  Sr project manager

  • Supervised security upgrades of all network devices and major billing applications as part of PCI compliance.• Managed the centralization of telephony billing data mediation.

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  Acs

  Jun 2008 - Mar 2009

  Project manager

  • Managed multiple infrastructure projects simultaneously, focusing on the retirement of hardware across multiple data centers.

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  The home depot

  Mar 2009 - Jun 2009

  Project manager (contractor)

  • Managed multiple projects to provision software to over 100,000 devices in 2000 stores worldwide.• Managed server refresh project across two data centers to replace existing Opsware production and QA environments.• Created, updated, and supported document repository for software provisioning.• Created processes for Software Provisioning team to streamline operations.

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  Mckesson

  Jun 2009 - May 2012

  Sr. project manager (contractor)

  • Managed multiple projects to consolidate outlier data centers (including hospitals) to McKesson's primary data centers in Atlanta and Sacramento. Consolidations consisted of forklift/physical migrations of various hardware (mainframes, servers, appliances, network equipment, etc.), physical-to-physical (P2P), physical-to-virtual (P2V), and virtual-to-virtual (V2V) migrations of both Windows and Unix servers. Also project managed the decommission/disposal process of assets post-virtualization or post-P2P migration. Show less

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  Nokia

  May 2012 - Dec 2013

  Sr. technical project manager

  • Managed multiple infrastructure projects simultaneously, focusing on procurement and setup / configuration of hardware to support the client application; projects ranged in size between $0.5M - $24M and 5-12 team members.• Simultaneously managed multiple, agile, software, Cloud Automation & Tooling projects (Infrastructure as a Service (IaaS)) as part of the Cloud Computing, Operations & Delivery division.• Led DevOps team in transition of Scrum methodology to Kanban methodology.• Analyzed trends of resource consumption using SQL, Excel, and Unix commands Show less

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  The coca-cola company

  Dec 2013 - Nov 2016

  Sr. infrastructure project manager (contractor)

  • Acting Program Manager for Coca-Cola North America Group (CCNAG) projects requiring infrastructure support.• Project Manager for Next Generation Network inside The Coca-Cola Company (TCCC).

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  Nelson elder care law, llc

  Jan 2017 - Mar 2024

  Chief information officer