Experience

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  Infinity engineers pvt limited, bangalore

  Dec 2008 - Nov 2010

  Customer support engineer

  • Implementing campus LAN CISCO L2 &L3 switches like (3560, 2950, 1900) series and with CISCO 3750 as with core switch and IP Phones like CP-7911G etc.• Handled different types OFC modules in Switches and OFC cable (SMF, MMF) splicing, termination and checking.• Provide complete technical support of Local Area Network and Wide area Network.• IOS up gradation, troubleshooting the hardware issues in Cisco routers and switches.

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  Sysnet global technologies pvt. ltd.

  Feb 2011 - Apr 2013

  Customer support engineer

  • Effectively troubleshooting LAN and WAN connectivity problems.• Configuring and managing Cisco Switches and Routers. • Proactively monitoring and managing customer complaints and thereby ensuring timely completion within specified SLA.• To perform Health check on Network devices like Router and Switches.• Incident and Problem Management. Resolving VLAN and switching issues.• Configuring VLANs in distribution and access layer switches.• Provides physical connections to the corporate LAN as required.• Manages the physical network infrastructure, including wired and wireless local area network (LAN).• Troubleshooting standalone & network computers at the site and also over the phone. Handling 22 sites of LIC of India and taking care of the sites by assigning the calls to other team members as well as self. Show less

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  Marine engineering diving services, fzc, sharjah, uae

  Sept 2013 - now

  It engineer

  • Administration and maintenance of IT infrastructure of 3 offshore Diving vessels. • Shore support for C Band and Ku band VSAT Internet system, TVRO and Inmarsat Fleet Broadband system.• Familiar with Intellian and Seatel Antenna System.• Maintenance and troubleshooting of Intranet and VPN network of vessels• Administration and maintenance of TM master planned maintenance software.• Trains and orients staff on use of hardware and software.• Co-ordinate with Network Operations staff to determine and resolve problems received from the user.• Interact with numerous computer platforms in a multi-layered client server environment like MAC OSX and Windows.• Associated validation systems, file servers, email servers, computer application servers, and administrative systems.• Configuring and maintain Email server and clients. Show less

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  Data unified technology llc

  Dec 2016 - Feb 2018

  • System Administrator

    Dec 2016 - Feb 2018

  • System Administrator

    Dec 2016 - Feb 2018