
Timeline
About me
Operations Engagement and Support | Customer Services | Emergency Services | Retail Operations | Community Services | Administrative | Humanitarian| Hobbies: Cooking and Baking
Education

Ibrahim badamasi babangida university lapai, minna niger state.
2016 - 2021Bachelor of applied science - basc geography.webp)
United nations institute for training and research (unitar)
2023 - 2023Advancing gender equality and women empowerment programmeCourtesy of UNDP, UNITAR and the government of Canada.
Experience

Nnpc limited
May 2019 - Jan 2021Health and safety officer• Provided administrative support to the HSE department and staff, including scheduling meetings, managing calendars, and preparing correspondence.• Coordinated and organised HSE training programs and events, including tracking attendance and maintaining training records.• Performed other administrative duties as assigned.

H3 enterprise, minna, niger state
Sept 2020 - Dec 2022Retal operations and customer care specialist• Identified and pursued new business opportunities and partnerships• Built and maintained relationships with existing and potential customers• Managed sales transactions, inventory, and stock levels• Provided exceptional customer service and resolved any customer complaints or issues• Implemented marketing strategies to attract new customers and increase sales• Identified ways to increase revenue and profitability for the business

Drug free community development service group
Feb 2023 - Jan 2024Community support officer• Actively participate as a Support Officer/Member in the Drugfree Community Development Service Group, dedicating weekly hours to contribute to community-driven initiatives and programs.• Collaborate with team members to organise and implement activities aimed at promoting drug-free environments, community education, and outreach initiatives.• Provide valuable support in the planning and executing events, workshops, and campaigns, demonstrating a commitment to fostering a drug-free community through active volunteering efforts. Show less

Federal capital territory emergency management agency-fema
Mar 2023 - Jan 2024Administrative assistant• Facilitated seamless daily operations at the Federal Emergency Management Agency (FEMA) as an administrative assistant, contributing to the agency's mission of disaster response and community support.• Coordinated and managed administrative tasks, demonstrating strong organisational skills to ensure efficient workflow, communication, and documentation within the agency.• Played a pivotal role in disaster management, applying skills in project management, executive administrative assistance, and human resource development to support FEMA's commitment to safeguarding and aiding communities during emergencies.• Assisted in the distribution logistics of relief items to flood victims and internally displaced persons, demonstrating a collaborative approach to supporting relief efforts and ensuring the timely and effective delivery of assistance during crises. Show less

Fire officers wives association
Jun 2023 - Sept 2023Catering traineeAs part of my hobbies, I embarked on a 2-month apprenticeship in catering organized by the Fire Officers' Wives Association, Abuja. During this experience, we were exposed to on-the-job training, practical classes, and projects on different dishes, as well as baking bread, cakes, making cookies, and more. For someone like me who loves being in the kitchen, creating edible delights, and experimenting with various flours, this experience is one I will never forget.

Disaster relief australia
Apr 2024 - nowEmergency support volunteer
Australian red cross
Apr 2024 - nowEmergency Services Officer
Mar 2025 - nowRetail Operations
Apr 2024 - now

Bp
May 2024 - nowCustomer service representative
Licenses & Certifications

Psychological first aid
Australian red crossDec 2024
Introduction to psychological first aid
Australian red crossNov 2024- View certificate

Advancing gender equality and women empowerment cohort 1 (english)
Unitar division for prosperityMar 2024 
First aid and cpr
Australian red crossFeb 2025
Introduction to emergency services
Australian red crossNov 2024
Working with children check (blue card)
Australian red crossSept 2024
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