Experience

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  Compass consulting group inc.

  Feb 2006 - Aug 2012

  Stellar account representation and management handling employee benefits coverage accounts for over 100 companies in multiple states. Promoted growth and retention of existing accounts with an eye on potential new business avenues. Created impressive presentations for executive level benefit solutions in order to generate new business potentials. Acted as adviser for clients regarding their employee benefit coverage details and information. Handled customer service needs including billing and claims processing inquiries. Show less

  • Account Manager, Insurance Sales

    Oct 2008 - Aug 2012

  • Marketing Assistant

    Oct 2007 - Oct 2008

  • Administrative Assistant

    Feb 2006 - Oct 2007
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  Interline brands

  Oct 2012 - Aug 2018

  Inside sales account representative

  As an Inside Sales Account Representative, responsibilities include identifying, researching, and developing relationships with prospective clients to secure new business through a broad-line of maintenance, repair and operations products. Customer target areas include multi-family housing which includes educational, lodging, health care, as well as a variety of facilities clientele. Energetic, professional liaison for property and maintenance supervisors and property management companies. Efficient resolution of customer problems and concerns using viable strategies. Effective communications, empathetic customer service, and capable mediation produces exceptional retention and customer satisfaction. Highly effective mentor and trainer for new and developing sales team members. Recognized and valued as a reliable account manager through assignment of pilot projects. Show less