Experience

• 

  Great lakes downs

  Sept 1997 - May 1999

  Betting clerk

  Handle large amount of monies*Lead betting trainer

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  Quality inn

  May 1999 - May 2003

  Front desk agent

  Taking reservations by phone and walk in guests*Knowledge of computer systems and multi-system phone lines*Night Audit procedures*Knowledge of the front desk and Opera systems*Knowledge of end of night procedures-Night Audit

• 

  Holiday inn -grand haven spring lake

  Sept 2004 - Sept 2010

  Director of special events

  *Develop Marketing Plans to attract clients for Social and Corporate Functions*Create Events with Clients from conception to finalization*Maintain client files including target budget and end of event billing*Assist Director of Sales with promoting our property*Create revenue documents on a per month basis*Produce banquet orders for weekly events*Supervise back of the house, banquet staff and provide up to date information to staff for a successful event*Maintaining and growing Local Negotiated Rate accounts, including providing meeting spaces and room blocks*Food cost and budget Show less

• 

  Hilton greenville south carolina

  May 2011 - Jul 2012

  F&b supervisor

  Manage 8-10 employeesTrain staff to Hilton standardsCashiering Inventory (liquor)Menu developmentIn house advertisingStreamlining room service conceptsTIPS certified

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  Holiday inn -grand haven spring lake

  Jun 2012 - now

  Balancing day to day operationsAccounts Payable-BillingOpera SystemMicros SystemQuick BookP&LFood & Liquor Cost/InventoryState & Occupancy Monthly TaxesServ Safe ProctorTips Trainer Proficient in Micros & Delphi SystemsOnsite contact for clientSet up function space to client specificationsExecution of food & beverage for eventEvent bookingBanquet OrdersInventory of banquet items & purchasingFocus: SMERF market (Social, Military, Education, Religious, Fraternal)Manage & train employeesTIPS certifiedCertified TIPS Trainer

  • Accounts Payable Manager

    Oct 2014 - now

  • Banquet Manager

    Jun 2012 - now
• 

  Mary kay idependent consultant

  Jul 2013 - Feb 2019

  Independent beauty consultant

  Creating Life Changing Opportunities, Extra Income, Empowered Choices, Enriching Lives.Let The Beauty Begin.

• 

  Shoreline inn & conference center

  Feb 2019 - now

  Assistant general manager

  Taking the next step in my hospitality journey.