Experience

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  Foodstuffs north island limited

  Feb 2018 - Jun 2018

  Chilled foods assistant

  -Stocked up shelves in the chilled food section along with rotating stock -Performed temperature checks to ensure food safety for all customers in store -Maintained a clean work environment to provide an excellent customer experience whilst shopping

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  The cages

  Jun 2018 - Apr 2019

  Customer service representative

  -Took bookings via phone and email -Helped maintain the cleanliness of the store-Gained an insight on product knowledge of baseball/softball gear, to provide assistance for customers buying baseball/softball gear-Helped new customers talk through how the various dangerous equipment worked and provided safety strategies and instructions to decrease the health and safety risks

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  Mad mex fresh mexican

  Jun 2019 - Nov 2019

  Restaurant staff

  -Helped prepare food for the day -Was part of a chain to increase organisational efficiency and provide top quality customer service-Ensured cleaning standards in the dining area along with the back of house as well

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  Huffer

  Nov 2019 - Feb 2022

  Keyholder

  -Keyholder at Onehunga, Newmarket, and Britomart -Acting 2IC at Onehunga-Provided excellent customer service and team cohesion at every Auckland store-Worked in the Ponsonby stock room to process stock from the warehouse to be sent to various locations -Helped to lead the team when managers were unavailable.

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  L'oréal

  Feb 2022 - Nov 2022

  Human resources intern

  Throughout my internship at L'Oreal NZ, I have assisted the HR team with numerous tasks each in different skill areas. During my internship, I have gained knowledge on the importance of process driven decision making, and how this improves cross functional cohesion so all divisions can work as one united group. The three key areas I have been learning and assisting the HR team has been;- HR Administration - Learning & Development Co-ordination - Recruitment HR Administration - Assisted the HR team with reoganising the manual filing system to align with the electronic filing system for current staff- Filed variation letters, contracts and onboarding documeents where required - Scheduled HR catch up's for the HR manager with internal transfers and recently recruited staff Recruiting - Conducted initial pre screening of candidates CV's for marketing internship positions - Carried out phone screening interviews for some of the potential marketing internship candidates. These notes were then passed onto the hiring manager to narrow the shortlist down to final round interview - Received briefs from hiring managers about technical and personality required for marketing intern roles- Sucessfully helped to fill the available intern roles - When required, assisted the NZ talent acquistion lead to send out contracts and offer letters to sucessful candidates Learning & Development Co-ordination - Assisted the NZ HR Manager and ANZ Learning & Development manager with NZ Learning Week - Co-ordinated & helped schedule 'Discovery Day' activites for new hires to intergrate them into the L'Oreal NZ community - Co-ordinated catering requirements for days where 'Learning week' courses were taking place at the L'Oreal Academy - Hosted the L'Oreal Discovery Day presentations, including introducing speakers to the Management committee Show less

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  Gpc asia pacific

  Nov 2022 - Oct 2023

  People & culture advisor

  As the People and Culture Advisor. I am responsible for managing our nationwide network of People and Culture matters.My key responsibilities in the role include.Employee Relations:- Providing genuine service to front-line staff.- Resolving Level 2 & 3 ER issues. - Handling calls and emails daily, following correct procedures.- Ensuring compliance with contracts, policies, and legislation.- Coaching managers on various HR matters.- Managing and minimising risks related to HR and employment relations.- Monitoring ongoing employee relations cases.Providing Timely responses to Employment Relations MattersPeople Processes:- Document workflow management- Manage day-to-day HR processes effectively.- Responsible for creating New starter documents including contracts & onboarding documents for our GPC Asia Pacific New Zealand Network.- Providing timely responses to all People Related mattersWorkplace Health and Safety:- Ensure OH&S compliance for a safe working environment.- Participating in safety activities and audits.- Responsible for driving a positive Health & Safety Culture with the GPC Network, especially with our Area Management and Branch Management team. Show less

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  Db breweries

  Oct 2023 - now

  Talent acquisition advisor