Experience

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  University of tartu

  Jan 2011 - Jan 2013

  Specialist for language corpora

  - Creating and labeling new corpora for Estonian language to XML format- Finding labeling bugs in corpora and fixing them- Updating and maintaining Computational Linguistics web page

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  Playtech

  Apr 2012 - Oct 2018

  - Monitoring client status and being responsible for client's delivery schedule- Controlling the dashboard by creating, following and verifying various tasks- Prioritizing tasks in daily meetings, planning weekly duties for team, keeping all team members up-to-date with latest information- Analyzing and handling all issues regarding client (e.g change requests, defects, regular updates)- Communicating with internal development and Licensee agents to solve issues and schedule deployments Show less

  • Client Delivery Manager

    Apr 2017 - Oct 2018

  • Client QA Specialist

    Apr 2012 - Mar 2017
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  Glia

  Oct 2018 - Nov 2020

  Client engineer

  - Analyzing and replicating incoming technical issues to identify the cause and provide solutions- Supporting customers to configure advanced features of the platform- Scheduling technical trainings to clients as needed- Coordinating with internal development team and customer success team to solve issues- Playing an active role in identifying trends to help drive product improvements- Validating pre-production release candidates

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  Playtech

  Nov 2020 - now

  Cross product technical project manager

  - Playing an active role in building complex and strategic online solutions for the clients to meet the business needs and different regulatory requirements- Managing and coordinating technical activities - from the configuration and setup to new developments and integrations with 3rd party providers- Analyzing technical issues throughout the project lifecycle to identify the root causes and providing assistance/solutions/workarounds to the clients to overcome the possible obstacles on the way- Being the focal point of contact for knowledge to all technical teams inside and outside of the organization- Creating documentation including project plans, go-live plans, handover documents, lessons log, and presenting the results to relevant parties- Enjoying being part of a great and supportive team, and working with motivated colleagues Show less